Unlock more value from your on-premise enterprise or infrastructure product set by leaving SAP’s limiting support contracts behind. Turn to an experienced third-party SAP support team for superior service at a fraction of the cost.
Third-party support is a direct replacement of SAP-provided support. It’s a proactive, efficient way to solve issues faster while simultaneously slashing costs.
Publisher support has advantages immediately after implementation but loses value over time as service levels drop while annual support contract costs rise. You should be able to extend the life of your SAP technology for as long as possible – without having to upgrade. Spinnaker Support is dedicated to helping you achieve this.
- Our Approach
- The Features
Because our assigned team of engineers takes the time to become fully familiar with your unique business goals and existing technology, we can quickly develop and implement lasting solutions for a fraction of the time and expense.
Transitioning to third-party SAP support is the most direct route to significantly reducing your IT budget while improving response times and achieving the service quality you deserve.
- 24/7/365 SAP support from experts
- Custom code support
- Interoperability support
- Global tax & regulatory compliance
- Full stack intrusion detection, virtual patching, and compensating controls
- Lifetime support for as long as you are using your current version
- Expert advisory services
- Usage-based pricing model
5 Steps for a Fast Transition to Third-Party Oracle & SAP Support
Learn about how to develop a rapid action plan for responsibly transitioning away from costly publisher support to proven third-party SAP support.Learn More
See how much your company could save when you switch away from SAP-provided support to a dedicated third-party support partner like Spinnaker Support.Calculate Your Savings
Learn how switching away from SAP’s ticket system to Spinnaker Support’s proactive third-party support transformed the support experience for this premium bakery supplier.
Comprehensive Third-Party SAP Support Services
Rapid response times, ISO-certified processes, and focused attention from our experienced engineers help you maximize your SAP application performance.
You deserve support that addresses the root of the problem, whether it’s in standard code, custom code, or interfaces. Our end-to-end third-party SAP support services do just that.
Global Tax & Regulatory Compliance
Minimize risk by keeping pace with tax and regulatory changes. We provide timely GTRC information and updates for your applications and jurisdictions.
Security & Vulnerability Management
Spinnaker Support’s proven Seven-Point Security Solution addresses vulnerabilities and categories of weakness while creating a stronger overall technology framework.
Technical Advisory Services
Work through complex interoperability planning, cloud migration, and other strategic issues armed with impartial insight from experts who have seen this before.
General Inquiry & Advisory
Have questions about your existing (or anticipated) functionality or configurations? Our experts are happy to share their unbiased insight and advice.
Making the move to third-party support should never be a risk. Our guarantee for new customers addresses your top concerns, whether they’re legal compliance, security, or technical issue coverage. We stand by our customers and behind our record of service.Get the Details