Escape from the trap of Oracle’s expensive self-service support model.
If you’re satisfied with your current Oracle ecosystem, you shouldn’t be pressured into costly upgrades or separated from live Oracle support resources. What they don’t want you to know is that they prioritize new business contracts over supporting existing users. As a result, the attention you receive diminishes while your contract fees continue to rise. Oracle’s profits soar – at your expense.
Receive responses from experienced Oracle support engineers in a matter of minutes. We’re here to support your existing Oracle products for as long as they are part of your business process.
Break free from Oracle’s degrading support value. Spinnaker Support’s Oracle Database support elevates your experience while cutting maintenance fees by about 60%.
Full Coverage Support
Oracle’s self-support model pushes responsibility for security, custom code, interoperability, and tax and regulatory updates into your lap. We support your existing software in exactly the way you use it.
Flexible Contract Terms
Rigid pricing models and commercial terms lock you into rising contract costs from Oracle, even as their support degrades. At Spinnaker Support, you pay only for licenses you use. We will work with you as business conditions impact your license scope.
Avoid getting pressured into unjustifiable upgrades or unready cloud products. Unlike Oracle’s profit-prioritizing model, our success revolves around how much value you achieve from your current Oracle Database.
Oracle’s reactive, one-size-fits-all security patches can put you at risk for outages and security breaches. Our Seven-Point Security Solution combines timely recommendations, configuration changes, virtual patching, proactive monitoring, and operational workarounds to responsibly remediate security issues.