As an SAP Customer

You rely heavily on business intelligence (BI) tools such as Business Warehouse (BW), BW/4HANA, Business Planning and Consolidation (BPC), and BusinessObjects (BOBJ) to transform raw data into insights and actions that advance your business.

If your enterprise is understaffed, facing extensive reporting issues, or lacking advanced SAP BI skills, then it’s time to enlist the expertise you need to take 100% advantage of your BI toolset.

Spinnaker Support’s SAP Managed Services do just that: provide ongoing, customized assistance for your SAP BI and reporting products.

The Advantage of Managed Services for SAP BI Tools

In today’s competitive environment, keeping your BI applications running at peak performance is crucial. If you cannot use your systems to generate insightful reports or data analyses in a timely fashion, your enterprise can face substantial losses in productivity, revenue, and even customer satisfaction.

For those operating SAP’s complex BI products, Spinnaker Support’s global team augments your reporting and analysis operations – regardless of whether the product version remains covered by SAP Support.

What We Support

Our BI packages are each designed around an SAP product – BW, BW/4HANA, BOBJ, and BPC – and can be contracted as standalone or in combination. Each package is a collection of product-specific services that we customize based on an assessment of your current state and anticipated needs.

  • SAP BW

SAP Business Warehouse (BW)

  • BI 7.0
  • BW 7.01 and later
  • BW/4HANA 1.0 and later
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  • SAP BW/4HANA 1.0 and later
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  • SAP BO XI R3.0 and R3.1
  • SAP BO Business Intelligence 4.0-4.3
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  • SAP BPC 10.0 and later
  • SAP BPC 11.01 for BW/4HANA
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Why Choose Spinnaker Support

There’s so many reasons why our support and services are a step above the rest. Here are just a few.

We’re Collaborative

We act as an extension of your team, listening closely and letting your priorities guide us.

We’re Experts

Our engineers average 10 - 20 years of experience managing SAP, Oracle, and CRM solutions

We’re Responsive

Our third-party support response time is less than 15 minutes (and usually under 5)

We Look Ahead

As business changes, we’ll help you establish a secure, stable path forward

We Care About Your Successes

We live and breathe enterprise software, and we’re passionate about solving your problems

We’re Trailblazers

When it comes to third-party support and managed services, we do it better than anyone – and for less cost


SAP products covered

The Best SAP BI Specialists, at Your Service

We have assembled a knowledgeable, award-winning global service teams of Business Intelligence engineers, reporting application specialists, and developers to help you avoid or eliminate issues that can impair system performance and cause disruption to your business.

Our engineers average 19+ years of broad SAP experience, with knowledge that extends beyond reporting tools to over 125 SAP products, the entire technology stack, cloud platforms, and the various sources of reporting data.

Ready for a Phenomenal Service Experience?

Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.