What Is Artificial Intelligence (AI)?
Despite what the movies might tell you, Artificial Intelligence isn’t out to get us but to help us automate repetitive processes and relieve some of the manual processes which take up valuable time. Coupled with Machine Learning (ML), this emerging technology can drastically decrease service incidents’ resolution time while improving the overall customer experience. Utilizing large amounts of data to run statistical and machine-learning models can help engineers find the information they need quicker to resolve an issue faster.
Why Switch to Spinnaker Support?
A unified interoperability strategy for your IT environment.
Improved security, process, and compliance.
Extend the life of your current IT systems.
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Spinnaker Support is the premier provider of Third Party Support Services. Our customers achieve two significant benefits: a reduction in support costs exceeding 50% and an enhancement of their overall security posture. We empower our customers to shape their digital strategy by offering full support for all software versions, effectively breaking free from vendor-imposed commercial restrictions. Giving them the freedom to transform on their schedule.
Spinnaker Shield maintains or improves your security posture for your applications and technologies over the vendors themselves. Armed with proven processes, tried-and-true security insight, and a staff of industry experts, Spinnaker continually investigates issues, hardens, and protects your database, middleware, and application environments.
Spinnaker Intelligence is an AI/ML tool that assists with rapid issue resolution. Leveraging a vast quantity of anonymized historical data, Spinnaker Intelligence augments Spinnaker’s expert engineers by enabling them to quickly and easily tap into the collective experience across Spinnaker.
Spinnaker Link frees you from vendor red tape and interoperability restrictions by enabling you to design and deploy integrations for your unique IT environment with services including Email Authentication Tunneling, Encryption Translation Tunneling, Java Desktop Client and Operating System Integrations.
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