Navigate Past the Oracle JD Edwards Crossroads

As of March 2020, all versions of JD Edwards products (except EnterpriseOne 9.2 and World A9.4) are on Oracle Sustaining Support. That means no new updates, fixes, security alerts, data fixes, critical patch updates, or upgrade scripts.

Business-critical upgrades to your existing JDE services just aren’t their priority. If you want increased functionality, you’ll have to invest in expensive upgrades whether you need them or or not.

By transitioning to Spinnaker Support’s third-party support or managed services, you’ll continue to achieve lasting value from your existing ERP software – until you’re truly ready to make a change.

Third-Party JD Edwards Support

Spinnaker Support’s JD Edwards third-party software support replaces Oracle’s portal-centric annual support with more responsive and comprehensive services for less than half the cost.

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Managed Services for JD Edwards

For over a decade, we have been regarded as one of the largest and most respected JD Edwards managed services providers in the world. Let us augment your team or assume full responsibility to keep your JD Edwards applications running smoothly, securely, and in compliance.

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How We’re Changing the Landscape

Software publishers and other third-party support providers talk big. Spinnaker Support delivers.

Worry-Free JD Edwards Support

Our standard JD Edwards support includes break/fix, interoperability, customizations, security and vulnerability management, global tax and regulation compliance, and sound ERP technology advice.

Fast Answers & Service

We respond to issues in minutes, not hours or days. We offer global JD Edwards support services 24/7/365 in 14 languages.

Improved ROI

Reduce costs by around 60% by switching your JD Edwards support contract away from Oracle to Spinnaker Support. Increase operational efficiency and improve ROI with our managed services solutions.

Access to Experts

We hire only the best in the business. Our expert engineers average 24+ years of JD Edwards software experience.

Innovative Solutions

Our team of senior engineers and developers will get to know your technology stack inside and out. You’ll receive solutions tailored specifically to your operational needs and challenges.

Lifetime Support

We will support whatever JD Edwards software versions you’re using for as long as you need. You invested heavily in your technology and customizations ­­– you should achieve as much productivity as possible.

Big-Picture Focus

Our integrated processes are designed to quickly alert the appropriate teams (e.g., Tax and Regulations, Security, Development, etc.) to weigh in on the optimal solution. You gain the benefit of our end-to-end perspective.

READY FOR A PHENOMENAL SUPPORT EXPERIENCE?

Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.

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