Oracle tries to have it both ways: a promise of “lifetime support” that inevitably turns out to be limited maintenance. They strip away valuable support features while simultaneously raising your fees. You get stuck in the middle.
Receive responses from experienced Oracle third-party support engineers in a matter of minutes. We’re here to support your existing Oracle products for as long as they are part of your business process.
Break free from Oracle’s degrading support value. Spinnaker Support’s Oracle E-Business Suite support elevates your experience while cutting maintenance fees by about 60%.
Oracle’s self-support model pushes responsibility for security, custom code, interoperability, and tax and regulatory updates into your lap. We support your existing software in exactly the way you use it.
Rigid pricing models and commercial terms lock you into rising contract costs from Oracle, even as their support degrades. At Spinnaker Support, you pay only for licenses you use. We will work with you as business conditions impact your license scope.
Avoid getting pressured into unjustifiable upgrades or unready cloud products. Unlike Oracle’s profit-prioritizing model, our success revolves around how much value you achieve from your current Oracle E-Business Suite ecosystem.
Oracle’s reactive, one-size-fits-all security patches can put you at risk for outages and security breaches. Our Seven-Point Security Solution combines timely recommendations, configuration changes, virtual patching, proactive monitoring, and operational workarounds to responsibly remediate security issues.