Take back control of your SAP solution once and for all.
Lately SAP has been prioritizing new business and R&D over maintaining the on-premise solutions already in use by customers like you.
SAP and many of its consulting and service partners may rush you through engagements – or push you to upgrade to expensive versions or services when you’re not interested or ready.
Spinnaker Support has turned the SAP support industry on its head, providing true customer-centric service that puts you back in charge.
SAP Managed Services
Push your SAP technology even further. Our accomplished
engineers, application specialists, and developers are ready
to expand your existing staff’s capabilities, provide
additional expertise, or assume full management of your SAP
ecosystem on your behalf.
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Spinnaker Support is the premier provider of Third Party Support Services. Our customers achieve two significant benefits: a reduction in support costs exceeding 50% and an enhancement of their overall security posture. We empower our customers to shape their digital strategy by offering full support for all software versions, effectively breaking free from vendor-imposed commercial restrictions. Giving them the freedom to transform on their schedule.
Spinnaker Shield maintains or improves your security posture for your applications and technologies over the vendors themselves. Armed with proven processes, tried-and-true security insight, and a staff of industry experts, Spinnaker continually investigates issues, hardens, and protects your database, middleware, and application environments.
Spinnaker Intelligence is an AI/ML tool that assists with rapid issue resolution. Leveraging a vast quantity of anonymized historical data, Spinnaker Intelligence augments Spinnaker’s expert engineers by enabling them to quickly and easily tap into the collective experience across Spinnaker.
Spinnaker Link frees you from vendor red tape and interoperability restrictions by enabling you to design and deploy integrations for your unique IT environment with services including Email Authentication Tunneling, Encryption Translation Tunneling, Java Desktop Client and Operating System Integrations.
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SAP Database Consulting
When it’s time for high-value, high-impact database projects,
our SAP experts deliver the goods. From architecture & design
to migration & deployment to a range of health, security, and
performance assessments, we can optimize your databases and
propel your business forward. Require emergency assistance?
Our SAP consulting team is always at the ready.
How We’re Changing the Landscape
Software publishers and other third-party providers talk big. Spinnaker Support delivers.
Our standard SAP support includes break/fix service, interoperability, customizations, security and vulnerability management, global tax and regulation compliance, and sound technology advice.
Fast Answers & Service
We respond to issues in minutes, not hours or days. We offer global SAP support services 24/7/365 in 14 languages.
Reduce support costs by an average of 62% by switching your annual contract from SAP to Spinnaker Support. Increase your operational efficiency and improve SAP ROI with our managed services solutions.
Access to Experts
We hire only the best in the business. Our expert SAP support engineers currently average 19+ years of SAP experience.
Our team of senior engineers will know every detail of your technology stack. You’ll receive solutions tailored specifically to your operational needs and challenges.
We will support whatever versions of SAP you’re using for as long as you need. You invested heavily in your technology and customizations – you should achieve as much productivity as possible.
Our comprehensive processes are designed to quickly alert the appropriate teams to weigh in on the issue. You gain the benefit of our end-to-end perspective.
Ready for a Phenomenal Support Experience?
Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.