- Our Approach
- The Features
Oracle third-party support from Spinnaker Support uncovers the source of your problem, then provides proven solutions based on how you currently use your existing technology. By evaluating your need in full context with your technology usage and business needs, our award-winning engineers focus on delivering lasting improvements instead of temporarily putting out fires.
Third-party support is a low-risk, cost-effective means of eliminating the headaches of publisher-provided support. Spinnaker Support delivers faster response times, less expensive contracts, and more personalized service as you extend the life of your stable on-premise system.
- 24/7/365 support from experts
- Custom code support
- Interoperability support
- Tax & regulatory compliance
- Full stack intrusion detection, virtual patching, and compensating controls
- Lifetime support for as long as you use your current version
- Expert advisory services
- Usage-based pricing model
The Skeptic’s Guide to Oracle Third-Party Support
Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt.
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