- OUR APPROACH
- THE FEATURES
Serving the full spectrum of your SAP Database needs.
Unlike conventional software support, which is triggered by an incident or service ticket, technical managed services are ad hoc or ongoing, proactively-planned activities such as backups, patching, tuning, and monitoring. These cover the entirety of your database service needs and are all performed by an external team of ITIL Level 2 and Level 3 DBAs.
Our managed services cover a wide range of databases for SAP:
- SAP HANA
- SAP Sybase / ASE / IQ
- Oracle Runtime Database,
- SAP MaxDB
- Microsoft SQL Server
- IBM Db2
We always establish fair and transparent pricing after a thorough needs assessment and discovery process. From the start, we work closely with your team to identify and select the exact services you need completed and when you want them done. This can range from set hours of assistance to full database platform management.
You maintain optimal and consistent database performance and tap into advanced and broad expertise – whenever you need it. Best of all, the regular monitoring and maintenance eliminate potential issues before they can occur and ensure your data is secure, accessible, and well-managed.
What Our Managed Services Cover
We support all the common databases used in association with SAP applications. Our services include:
- 24/7 Database Monitoring
- Database Environment Assessment
- Baseline & Periodic Database Assessment
- System Health Checks
- Periodic Status Reporting
- Database Security
- Database Backup & Restoring
- Data Corruption Support
- Preventative Maintenance
- Troubleshooting
- Database Enhancements
- Performance & Tuning

Whether you need third-party support, enterprise software managed services, or high-value consulting, we combine quality expertise with personalized service.