Why Choose Spinnaker Support for Database Managed Services?
Who you work with makes all the difference. We have assembled an extensive, knowledgeable, and award-winning global service team of database engineers and specialists to help you avoid or eliminate issues that can cause disruption to your business.
Our technical resources are available around the clock because of our extensive network of international operations centers, where we serve customers in 14 languages across 100+ countries around the globe. We’re here when you need us and standing by even when you think you don’t.
For SAP databases, we:
processes and increase your operational efficiency
and proactively resolve developing issues
your database health and security
your staff to perform other valuable tasks
What Are Managed Services – and How Do They Benefit Your Business?
“Managed services” means outsourcing technical functions and processes to third-party company, a Managed Service Provider (MSP). As an MSP, Spinnaker Support assumes ongoing, remotely delivered responsibility for the databases within your operations.
- OUR APPROACH
- THE FEATURES
Serving the full spectrum of your SAP Database needs.
Unlike conventional software support, which is triggered by an incident or service ticket, technical managed services are ad hoc or ongoing, proactively-planned activities such as backups, patching, tuning, and monitoring. These cover the entirety of your database service needs and are all performed by an external team of ITIL Level 2 and Level 3 DBAs.
Our managed services cover a wide range of databases for SAP:
- SAP HANA
- SAP Sybase / ASE / IQ
- Oracle Runtime Database,
- SAP MaxDB
- Microsoft SQL Server
- IBM Db2
We always establish fair and transparent pricing after a thorough needs assessment and discovery process. From the start, we work closely with your team to identify and select the exact services you need completed and when you want them done. This can range from set hours of assistance to full database platform management.
You maintain optimal and consistent database performance and tap into advanced and broad expertise – whenever you need it. Best of all, the regular monitoring and maintenance eliminate potential issues before they can occur and ensure your data is secure, accessible, and well-managed.
What Our Managed Services Cover
We support all the common databases used in association with SAP applications. Our services include:
- 24/7 Database Monitoring
- Database Environment Assessment
- Baseline & Periodic Database Assessment
- System Health Checks
- Periodic Status Reporting
- Database Security
- Database Backup & Restoring
- Data Corruption Support
- Preventative Maintenance
- Database Enhancements
- Performance & Tuning
SpectrumDB® Managed Services
With SpectrumDB you receive reliable, scalable, 24/7 database monitoring and technical managed services, performed by a team of DBAs with experience across all major database platforms - SAP, Sybase, Microsoft SQL Server, Oracle, MySQL, and more.Download Now
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READY TO BEGIN?
Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your SAP database needs.