Why Choose Spinnaker Support for Salesforce Managed Services?

Mitigate the Salesforce skills gap by working with proven developers and architects whose knowledge and applied expertise will help you finally achieve your long- and short-term CRM business goals.

Deep Expertise

We have been delivering comprehensive, responsive on-premise and cloud CRM application support, managed services, and consulting for over a decade.

Big-Picture Perspective

We understand how your CRM should fit into your enterprise-wide strategic roadmap. Our practice combines deep Salesforce mastery with extensive business and process acumen.

Tailored Service Packages

Our Salesforce managed services packages conform to the needs of organizations at all levels of Salesforce maturity.

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Proven Partners

Leading enterprises in 100+ countries trust us to maintain, secure, and expand their systems through periods of organizational growth, course correction, or turbulence.

Customer-Centric Service

We have achieved an industry-leading 98.7% overall customer satisfaction rating based on factors like responsiveness, technical knowledge, issue follow-up, and more.

Fill the Salesforce Service Void

Circumvent the Salesforce talent gap with certified experts who will help you meaningfully advance your Salesforce infrastructure in a cost-effective way.

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Salesforce Managed Services Tailored to Your Needs

Select the Salesforce Managed Services package that conforms to your operational requirements.

  • Admin Assistance Package
  • Manage & Develop Package
  • Agile Team Delivery Package

Augment your existing staff with the skills of an experienced part-time administrator and architect – at a predictable rate. This service package provides access to a trusted partner who will tackle routine tasks and help you take advantage of new Salesforce functions and features.

  • Assigned part-time Salesforce Administrator and Salesforce Architect, each with years of experience.
  • Comprehensive service catalog covers everything from routine data loads to issue resolution to new feature implementation.
  • Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
  • Release note monitoring and expert recommendations based on your implemented Salesforce products.
  • Assistance with Salesforce product analysis, AppExchange analysis, data modeling, and more.

Smooth your transition from using Salesforce as a point solution to a strategic platform. Our Manage & Develop solution provides the dedicated resource blend you need to support the growth of your team and build out an integrated solution architecture that scales with your organization.

  • Work with a Salesforce Administrator, a Salesforce Lightning Developer, and a Salesforce Architect to optimize your Salesforce build.
  • Includes all features of Admin Assistance package, plus development-specific tasks, such as Lightning Web Components, Lightning Components, Apex, Advanced Trigger Patterns, and integration orchestration.
  • Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
  • Release note monitoring and expert recommendations based on your implemented Salesforce products.
  • Proactive advisory assistance and best practices from our teams on improving your Salesforce environment.
  • Your assigned Salesforce Architect answers questions and assists with Salesforce product analysis, AppExchange analysis, data modeling, enterprise architecture recommendations, integration pattern creation, solution architecture based on provided use cases, and more.

Work side-by-side with an assigned team that serves as your long-term partner and strategic advisor to address complex/multiple Salesforce instances, high-growth expectations, and increasing demand for innovation across your many lines of business. Your embedded team practices Agile methods and rapid deployment for all your Salesforce needs.

  • Work with an assigned, enterprise-level team [combination of Salesforce Administrator(s), Salesforce Lightning Developer(s), and Salesforce Solution Architect(s)] that quickly understands internal development standards, platform architectural direction, and integrated development environments.
  • Includes all Manage & Develop package services, plus team-based offerings such as continuous feature delivery, development operations setup, lightning migration, complete data migration, and more.
  • Covers five standard Salesforce cloud products: Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning.
  • Release note monitoring and expert recommendations based on your implemented Salesforce products.
  • Proactive advisory assistance and best practices from our teams on improving your Salesforce implementation.
  • Your assigned Salesforce Architect answers questions and assists with Salesforce product analysis, AppExchange analysis, data modeling, enterprise architecture recommendations, integration pattern creation, solution architecture based on provided use cases, and more.

Salesforce Consulting and Advisory Services

Sometimes you need a big answer, extra hands-on deck, a long-term planor access to the sharpest Salesforce minds. Our Salesforce consulting and advisory services are outcome driven to deliver predictable business value. Whether implementing for the first time, expanding into new cloud offerings, or enhancing the capabilities of your existing implementation, our team will align to your vision and help you achieve real results. 

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6 Obstacles to Salesforce Success and How to Overcome Them

Once you plunge into the Salesforce ocean, you’ll likely need to add new features, install updates, increase user adoption, integrate systems, and launch new clouds. This interactive guide reveals the obstacles you might face when you dive into Salesforce. We also reveal how you can avoid getting trapped in the Salesforce service void.

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READY FOR A PHENOMENAL SUPPORT EXPERIENCE?

Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.