third-party support

Third-Party Support

Spinnaker Support replaces Oracle’s portal-centric support model. We cover all versions. Organizations turn to us to get around-the-clock, personalized, and proactive support from their assigned team of experienced engineers. We ensure world-class support, including superior security protection and timely GTRC updates, for as long as required.

managed services

CNC & Application Managed Services

Spinnaker Support offers a complete range of packaged managed services as stand-alone or in parallel with third-party support. Our ITIL-centric services (Level 2 and 3) keep systems operating at peak performance while ensuring interoperability between legacy applications and next-generation technologies.

JD Edwards Third-Party Support
JD Edwards Managed Services

JDE By the Numbers


Customer Satisfaction Rating


average years JDE experience


ticket resolution


active JDE customers