Ken Conz | Technical Service Manager
In a steeply competitive database market, SAP Sybase (ASE) remains a powerful option, popular with long-time users who trust its speed and reliability. The enduring popularity is such that SAP has committed to supporting SAP ASE through 2030 and SAP IQ through 2027.
Despite that decision, SAP is very clear that the future is the cloud. It wants its customers to get onboard with the cloud product roadmap and has begun to press customers to migrate to the HANA Cloud – a transition that may not provide enough value to offset the effort. SAP is incentivized by support revenues to do just enough to keep Sybase development trickling along.
But the age of the software and the second-tier status means that Sybase customers face ongoing challenges, including slow SAP ticket responses and reduced access to skilled Sybase resources.
Why Sybase Managed Services Make Sense
That’s where managed services come in. Augmenting your staff with external SAP experts saves on the cost of hiring, brings in skill sets you do not have, and provides proactive tools for monitoring and ongoing maintenance. With managed services, you reduce your reliance on SAP support and can refocus your team on forward-looking initiatives.
If you’re new to managed services for Sybase, I recommend the short video below as a solid place to start. We discuss everything from the current Sybase market to how Spinnaker Support is able to deliver flexible, reliable, and experienced assistance for a range of Sybase products and releases. We cover:
- The state of Sybase today
- Challenges facing Sybase customers today
- Spinnaker Support offerings
- What distinguishes our Sybase Managed Services