Continuously Improve Your SAP Sybase, SAP ASE, and SAP IQ Performance

Spinnaker Support is the only third-party support provider that delivers comprehensive managed service solutions and consulting for SAP Sybase (Adaptive Server Enterprise or ASE) products and surrounding technologies.

With Spinnaker Support managed services, we augment or assume complete responsibility for a range of IT operational functions and/or day-to-day technology management. We offer four distinct packages of managed services that cover your ongoing needs related to SAP Sybase.

Customers trust us to keep their Sybase database applications and surrounding technologies running smoothly, securely, and in compliance, and to help them navigate the journey from on-premise to hybrid to cloud when they are ready.

Managed Services and Consulting for SAP Sybase and SAP ASE

In today’s fast-paced and dynamic business environment, keeping your mission-critical enterprise applications running at peak performance is crucial. If your system goes down for any reason – even for just a few minutes, your business can face substantial losses in productivity, revenue, and customer satisfaction.

That’s why organizations like yours want services such as 24/7 performance monitoring, improved technical management, and even managed cloud services – all while building a bridge between legacy and future database technologies. Spinnaker Support delivers these comprehensive managed service solutions and consulting for nearly all SAP Sybase products and surrounding technologies.

Dive Deeper

Our SAP Sybase experts help customers continuously improve their Sybase infrastructure with a range of services that include remote database administration to ensure uptime and optimize performance, backup and recovery to safeguard your database, database security and vulnerability protection, and round-the-clock database monitoring for performance, availability, and security.

Customers select our SAP Sybase managed services – either in tandem with or separate from our third-party support – because they receive:

  • Comprehensive and customized ITIL-centric services to augment your staff and provide additional expertise
  • Responsive services 24/7/365, remotely or on-site
  • Support from a global engineering team of Level 2 and 3 engineers that average 19+ years of experience with Sybase, ASE, and SAP
  • Escalation, when required, as we have the ability to bring in expert Level 4 staff
  • Help extending the life of stable, customized, and productive applications
  • Additional, immediate assistance via our third-party support and consulting teams

We have assembled large, knowledgeable, and award-winning global service teams of support engineers, application specialists, and DBAs to help you avoid or eliminate issues that can hobble system performance and cause disruption to your business.

PaperIt’s the Right Time to “Cut the Cord from SAP’s Sybase Support  

“Cutting the cord” is now a common cost-saving strategy in our personal lives. A similar transformation is occurring in the world of Sybase support.  

Our paper, “Cut the Cord from SAP-Provided Sybase Support,” discusses the advantages of switching to third-party Sybase support, why Sybase is an ideal product for alternative support, and how SAP will try to dissuade you from moving away from its own support.