Comprehensive Services

ITIL-centric services, customized for your applications and operations

Delivered As Needed

Responsive managed services provided 24/7/365

Global Engineering Team

Level 2 and 3, with average 19+ years’ experience on Sybase

Escalation, When Required

Ability to bring in expert Level 4 staff if required

'Lifetime' Support for Sybase

Optimizing database performance and uptime for as long as you need

Additional Assistance Available

Third-party software support or project-based consulting from a single provider

SAP Sybase Managed Services on Your Terms

We offer mix-and-match packages that represent specific sets of SAP Sybase managed services. Select one or more of these packages to address your needs.

  • Monitor & Advise
  • Monitor & Operate
  • On-Demand
  • Managed XaaS

Monitor & Advise

Proactive, around-the-clock outsourced performance monitoring. Should performance issues arise requiring attention from your internal staff, we immediately notify you.

  • 24/7 performance monitoring
  • Log tracking
  • System health checks
  • Issue triage and advisory
  • Timely reports

Monitor & Operate

Around-the-clock outsourced performance monitoring and day-to-day management of your basic IT operational functions and technologies.

  • All features of Monitor & Advise package
  • Fast Issue Response – Level 2
  • User access management
  • Database patching
  • Security patches
  • Backup configuration / schedule
  • Cloning

On-Demand

This flexible, à la carte option supports additional application, environment, and staffing needs beyond what is covered in other packages.

  • Major database upgrades
  • Performance tuning
  • Server migration
  • Integration with third-party products
  • Custom development / extension
  • Install / configure new databases
  • Disaster recovery / high availability setup
  • And more

Managed XaaS

Proactive, expert-delivered SAP managed services for your next-generation XaaS solutions, whether enterprise applications or infrastructure in the public cloud (IaaS) or as Software-as-a-Service (SaaS).

  • SaaS Managed Services
  • IaaS Managed Services

Brochure

SAP Sybase Managed Services & Consulting

Learn more about how we keep your Sybase database applications and surrounding technologies running smoothly, securely, and in compliance. See how we can facilitate your migration journey from on-premise to cloud or another database whenever you're ready.

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YOU DESERVE A BETTER CUSTOMER EXPERIENCE.
We deliver it.

Whether you need enterprise software support or ongoing managed services, we combine quality expertise with personalized service.

19+

avg. years SAP/Sybase experience

24/7/365

responsive services

98.7%

overall annual customer satisfaction rating

SAP Sybase Versions & Products We Manage

  • Versions, Releases & Editions
  • Supported Products
  • All Sybase database releases and editions
  • SAP Sybase Adaptive Server Enterprise Edition (ASE)
  • SAP Sybase Adaptive Server Small Business Edition (ASE SBE)
  • SAP Sybase Adaptive Server Edge Edition
  • SAP Sybase Replication Server
  • SAP Sybase IQ for big data analytics and warehousing capabilities

READY FOR A PHENOMENAL SUPPORT EXPERIENCE?

Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.