ITIL-centric services, customized for your applications and operations
Delivered As Needed
Responsive managed services provided 24/7/365
Global Engineering Team
Level 2 and 3, with average 19+ years’ experience on Sybase
Escalation, When Required
Ability to bring in expert Level 4 staff if required
'Lifetime' Support for Sybase
Optimizing database performance and uptime for as long as you need
Additional Assistance Available
Third-party software support or project-based consulting from a single provider
SAP Sybase Managed Services on Your Terms
We offer mix-and-match packages that represent specific sets of SAP Sybase managed services. Select one or more of these packages to address your needs.
- Monitor & Advise
- Monitor & Operate
- Managed XaaS
Monitor & Advise
Proactive, around-the-clock outsourced performance monitoring. Should performance issues arise requiring attention from your internal staff, we immediately notify you.
- 24/7 performance monitoring
- Log tracking
- System health checks
- Issue triage and advisory
- Timely reports
Monitor & Operate
Around-the-clock outsourced performance monitoring and day-to-day management of your basic IT operational functions and technologies.
- All features of Monitor & Advise package
- Fast Issue Response – Level 2
- User access management
- Database patching
- Security patches
- Backup configuration / schedule
This flexible, à la carte option supports additional application, environment, and staffing needs beyond what is covered in other packages.
- Major database upgrades
- Performance tuning
- Server migration
- Integration with third-party products
- Custom development / extension
- Install / configure new databases
- Disaster recovery / high availability setup
- And more
Proactive, expert-delivered SAP managed services for your next-generation XaaS solutions, whether enterprise applications or infrastructure in the public cloud (IaaS) or as Software-as-a-Service (SaaS).
- SaaS Managed Services
- IaaS Managed Services
5 Options to Address Your Sybase ASE Uncertainty
What you will learn:SAP continues to slow the development of Sybase, winding down the 16.0 release to End of Mainstream Maintenance (EoMM) in 2025 and disappointing dedicated . . .
SAP Sybase Managed Services & Consulting
Learn more about how we keep your Sybase database applications and surrounding technologies running smoothly, securely, and in compliance. See how we can facilitate your migration journey from on-premise to cloud or another database whenever you're ready.Download Now
YOU DESERVE A BETTER CUSTOMER EXPERIENCE.
We deliver it.
Whether you need enterprise software support or ongoing managed services, we combine quality expertise with personalized service.
avg. years SAP/Sybase experience
overall annual customer satisfaction rating
SAP Sybase Versions & Products We Manage
- Versions, Releases & Editions
- Supported Products
- All Sybase database releases and editions
- SAP Sybase Adaptive Server Enterprise Edition (ASE)
- SAP Sybase Adaptive Server Small Business Edition (ASE SBE)
- SAP Sybase Adaptive Server Edge Edition
- SAP Sybase Replication Server
- SAP Sybase IQ for big data analytics and warehousing capabilities
READY FOR A PHENOMENAL SUPPORT EXPERIENCE?
Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.