Enterprise technology leaders are under growing pressure to balance today’s operational demands with tomorrow’s modernization priorities, while navigating evolving vendor roadmaps, security requirements, and AI initiatives. Too often, organizations are forced to choose between operational stability and the flexibility to modernize. Spinnaker OpenPath™ removes that trade-off.
OFFERINGS
FEATURES
- Run
- Optimize
- Transform
- Get Assessment
Trusted Support
Reduce software support costs while keeping mission-critical systems secure, stable, and supported.
Includes:
- Independent third-party software support
- Break/fix support
- Spinnaker Shield™ security and vulnerability management
- Custom code support
- Tax, regulatory, and compliance updates
- Interoperability guidance
Trusted Support Premium
Extend the value of Trusted Support with strategic guidance and operational expertise that improves performance and prepares your organization for what’s next.
Includes everything in Trusted Support, plus:
- Expert Services
- Performance optimization
- Operational health reviews
- Strategic technology advisory
- Lifecycle planning
AI Modernization
Develop a practical roadmap for AI, cloud, and open-source adoption that aligns with your business priorities rather than vendor deadlines.
Capabilities include:
- AI readiness
- PostgreSQL modernization
- Modernization planning
- Architecture guidance
- Cloud strategy
Not Sure Which Stage Fits You? Get An Assessment From Our Experts.
Most engagements start in RUN and move to OPTIMIZE or TRANSFORM as priorities shift. A short assessment tells you exactly where you stand today and what’s next.
SAP
Support and modernization for SAP ECC, S/4HANA, and legacy SAP landscapes, including guidance for organizations navigating SAP ECC 2027.
Oracle
Independent third-party support and modernization for Oracle, keeping mission-critical Oracle environments secure and supported without forced upgrades.
VMware
Continued, dependable support for VMware environments running on perpetual licenses, so organizations can avoid Broadcom's subscription mandates.
PostgreSQL
Enterprise-grade support and PostgreSQL modernization services for organizations migrating from Oracle or running mission-critical PostgreSQL today.
Since 2008, organizations around the world have trusted Spinnaker Support to deliver Assured Independence, giving them the freedom to modernize on their own terms without compromising the security, stability, and support their business depends on.
Integrated Security
Every Trusted Support engagement includes Spinnaker Shield™, our integrated security capability. It helps reduce exposure through vulnerability management, regulatory updates, interoperability guidance, and expert-led mitigation strategies.
Independent Guidance
We take a consultative approach to helping customers navigate complex technology decisions based on business priorities rather than vendor roadmaps, sales targets, or licensing agendas.
Long-Term Partnership
Technology changes. Vendor strategies change. Business priorities change. Spinnaker brings the technical depth and practical experience to help customers adapt with confidence.
- 1,300+ Customers Worldwide
- 104 Countries Served
- 200,000+ Enterprise Software Instances Supported
- 24×7×365 Global Support
- 8 Regional Operations Centers
- 20+ Years Average Engineer Experience
- 94% Customer Satisfaction
- $1B+ Realized Customer Savings
Spinnaker OpenPath™ is the framework that organizes Spinnaker Support’s third-party support, Expert Services, and AI-enabled modernization into three stages — RUN, OPTIMIZE, and TRANSFORM — so organizations can protect mission-critical systems while modernizing on their own timeline.
Traditional third-party support typically covers only the RUN stage — break/fix support and maintenance. OpenPath extends that into OPTIMIZE (strategic advisory and performance work) and TRANSFORM (AI, cloud, and open-source modernization), so the same partner can support an organization across its entire lifecycle instead of handing off to a separate vendor at each stage.
Oracle, SAP, VMware, and PostgreSQL.
Yes — AI readiness, modernization planning, and architecture guidance are part of the TRANSFORM stage.
Yes. Spinnaker OpenPath helps organizations assess and migrate from Oracle to PostgreSQL, operate mission-critical PostgreSQL environments, and optimize performance and reliability. Support is available for standard PostgreSQL and Spinnaker Enterprise PostgreSQL without proprietary forks or ecosystem lock-in.
Assured Independence is the outcome OpenPath is built to deliver: freedom from vendor lock-in, the ability to modernize on your own terms, and lower software support costs, without compromising the security and stability of mission-critical systems.
No. Most organizations start in RUN and move to OPTIMIZE or TRANSFORM only when their priorities call for it — the stages describe a lifecycle, not a required program.