May 03, 2016

May 3, 2016 | Uzi Dvir | Israel Country Manager

The country of Israel continues to be a focus of continued investment for Spinnaker Support. As country manager, I am chartered to deliver world-class third-party support and managed services for Oracle and SAP enterprise applications. I am strategically expanding my local team of high-powered software engineers. Israel houses a deep pool of highly technical experts to choose from and I’m amassing a strong, versatile, and experienced group.

Israel consistently proves to be a forward-thinking country when it comes to advancing and incorporating technology. I was able to see this first hand at the recent STKI Summit, where Spinnaker Support participated as a sponsor. More than 1,500 C-level and senior management conference attendees, from Israel’s foremost companies, discussed the “State of IT.” Updates, major trends, and new developments were hot topics.

Many forward-thinking business people visited our booth. They are increasingly realizing that the old model of vendor-provided software support, developed by large ERP vendors some 30 years ago, is no longer optimal for their enterprises. Third-party support – concierge-level service for a fraction of the cost – is now seen as a viable alternative.

One company that has already made the switch to Spinnaker Support is Partner Communications Company, Ltd., one of Israel’s largest telecommunications companies. As part of the selection process, they conducted a 6-month head-to-head evaluation between Spinnaker Support and our fiercest rival. We won. Here’s what Raz Bartov, acting CIO at Partner Communications had to say:

“We have selected Spinnaker Support to provide ongoing support for our Oracle application landscape (Oracle E-Business Suite, Siebel CRM, and Oracle Technology Stack). As the head-to-head evaluation progressed, it became crystal clear that Spinnaker Support is the best choice for Partner Communications Company Ltd. They provide an exceptionally high level of local support at an attractive price point and have quickly evolved into a natural extension of our own internal IT team. Spinnaker Support gives us great confidence going forward. They always do things the right way and consistently display in-depth Oracle application knowledge as pertains to our unique environment.”

Our investment in Israel is paying dividends as we grow to embrace the market demand.