The Advantages of Third-Party EBS Support
Spinnaker Support replaces Oracle’s ongoing E-Business Suite support in a proven, secure, and smart way – delivering superior, efficient support, at a dramatically reduced price. We support more than 60 EBS products spanning versions 10.7 through 12.2x and have no term limitations on support, regardless of whether Oracle has declared an End of Life to a release.
Organizations choose Spinnaker Support because we:
- Immediately reduce the cost of support fees by an average of 62%
- Deliver responses in less than 15 minutes, from Level 4 senior engineers in eight operations centers
- Supply more comprehensive coverage, including for customizations and interoperability issues
- Help extend the life of stable, customized, and productive applications, for as long as you need
- Offer flexible commercial terms that match your licenses and business needs
- Provide a safe haven until cloud solutions become right for your business
We have built and retained large, knowledgeable teams of support engineers to address virtually anything with E-Business Suite and your associated technology stack. Spinnaker Support engineers average over 19 years of experience on EBS 10.7 and later as well as related technologies. Our dedicated Global Tax and Regulatory Compliance (GRTC) team of experts constantly monitor the ever-changing tax and regulatory landscape to provide you routine, timely updates.