Take Back Control of Your SAP Roadmap and Transform with Confidence

SAP is prioritizing cloud-focused innovation while phasing out long-standing on-premise solutions like ECC 6.0. With key support deadlines in 2027 and 2030, many organizations feel pressured to migrate—regardless of whether it’s the right time or the right move.

At Spinnaker Support, we offer a more strategic path. Our customer-first approach gives you the freedom to continue using the SAP software you trust, without forced upgrades or rigid vendor timelines. By avoiding unnecessary reimplementation costs, you free up valuable budget over the next five years—budget that can be reinvested in real business transformation, innovation, staffing, or other initiatives that deliver measurable value.

It’s your SAP environment. We help you make it work for your business, not the other way around.

Third-Party SAP Support

Replace SAP’s high-cost, self-service model with expert-led support built around your needs. Our seasoned engineers help you maintain full support—including past SAP’s published ECC deadlines—without compromising performance, compliance, or stability.

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Services Include:

Third-party support

SAP Business Suite & Apps
Third-party support

SAP BI Components
Third-party support

SAP Databases & Technology
Third-party support

SAP Sybase/ASE
Spinnaker third-party support SAP vs Broadcom whitepaper

Whitepaper

SAP vs Broadcom: Limiting IT Choice and Driving Up Costs

SAP's RISE initiative forces costly migrations to S/4HANA, while Broadcom's acquisition of VMware has eliminated perpetual licenses, leading to significant price hikes.

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SAP Managed Services

Enhance your SAP landscape with our skilled engineers, application specialists, and developers. Whether you need to stabilize ECC 6.0 ahead of SAP’s 2027 or 2030 deadlines—or simply extend the value of your current landscape—our team is here to help.

We support your SAP environment with proactive care, deep expertise, and the flexibility to modernize when the time is right for you.

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Services Include:

Managed Services

SAP Basis
Managed Services

SAP BI
Managed Services

SAP SYBASE/ASE
Managed Services

SAP Databases
A fully integrated suite
of support offerings
and features

Spinnaker Support is the premier provider of Third Party Support Services. Our customers achieve two significant benefits: a reduction in support costs exceeding 50% and an enhancement of their overall security posture. We empower our customers to shape their digital strategy by offering full support for all software versions, effectively breaking free from vendor-imposed commercial restrictions. Giving them the freedom to transform on their schedule.

Spinnaker Support entirely replaces 
your software vendor support contract, enabling you to extend the life of your current systems as long as you need them.

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Spinnaker Managed Services extends the capabilities of your IT team with specialized skill sets and day-to-day management.

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Spinnaker Shield maintains or improves your security posture for your applications and technologies over the vendors themselves. Armed with proven processes, tried-and-true security insight, and a staff of industry experts, Spinnaker continually investigates issues, hardens, and protects your database, middleware, and application environments.

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Spinnaker Intelligence is an AI/ML tool 
that assists with rapid issue resolution. Leveraging a vast quantity of anonymized historical data, Spinnaker Intelligence augments Spinnaker’s expert engineers by enabling them to quickly and easily tap into the collective experience across Spinnaker.

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Spinnaker Link frees you from vendor red tape and interoperability restrictions by enabling you to design and deploy integrations for your unique IT environment with services including Email Authentication Tunneling, Encryption Translation Tunneling, Java Desktop Client and Operating System Integrations.

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A fully integrated suite
of support offerings
and features

OFFERINGS

Spinnaker Support

Premier, personalized third-party support for enterprise software

Spinnaker Managed ServicesTM

Managed services to offload IT operations, augment staff, and fill capability gaps

FEATURES

Spinnaker ShieldTM

Proactive full-stack security and vulnerability protection

Spinnaker IntelligenceTM

AI tools designed to identify issues faster

Spinnaker LinkTM

Interoperability services for the IT ecosystem

SAP Database Consulting

When it’s time for high-value, high-impact database projects,
our SAP experts deliver the goods. From architecture & design
to migration & deployment to a range of health, security, and
performance assessments, we can optimize your databases and
propel your business forward. Require emergency assistance?
Our SAP consulting team is always at the ready.

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How We’re Changing the Landscape

Software publishers and other third-party providers talk big. Spinnaker Support delivers.

Our customers achieve significant benefits:

  • Over 50% reduction in support costs
  • Enhanced overall security posture
  • Flexibility to avoid costly migrations tied to SAP’s 2027 or 2030 ECC deadlines

Full support for all versions, including ECC 6.0 With Spinnaker, you’re free to modernize on your schedule—not SAP’s.

Worry-Free Support

Our standard SAP support includes break/fix service, interoperability, customizations, security and vulnerability management, global tax and regulation compliance, and sound technology advice.

Fast Answers & Service

We respond to issues in minutes, not hours or days. We offer global SAP support services 24/7/365 in 14 languages.

Improved ROI

Reduce support costs by an average of 62% by switching your annual contract from SAP to Spinnaker Support. Increase your operational efficiency and improve SAP ROI with our managed services solutions.

Access to Experts

We hire only the best in the business. Our expert SAP support engineers currently average 19+ years of SAP experience.

Innovative Solutions

Our team of senior engineers will know every detail of your technology stack. You’ll receive solutions tailored specifically to your operational needs and challenges.

Lifetime Support

We will support whatever versions of SAP you’re using for as long as you need. You invested heavily in your technology and customizations ­­– you should achieve as much productivity as possible.

Big-Picture Focus

Our comprehensive processes are designed to quickly alert the appropriate teams to weigh in on the issue. You gain the benefit of our end-to-end perspective.

The Knowledge Center
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Case Study

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Ready for a Phenomenal Support Experience?

Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.

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