Why Choose Spinnaker Support for Oracle Database Managed Services?

With support and services for nearly 12,000 Oracle Database instances, we’re setting a new standard for the industry. Here’s how we do it.

Supported Products and Versions

Comprehensive Services

ITIL-centric services, customized for your applications and operations

Delivered As Needed

Tailored packages to fit your unique requirements

Global Engineering Team

Level 2 and 3, with average 19+ years' experience with Oracle Database

Escalation, When Required

Ability to bring in expert Level 4 staff for the most complex issues

Lifetime Product Support

Servicing your Database products for as long as you need

Additional Assistance Available

Third-party software support or consulting from a single provider

Oracle Database Managed Services: You Call the Shots

With our SpectrumDB managed services packages – Silver, Gold, and Platinum – and simplified pricing model, you select just how much monthly assistance you want. The Gold and Platinum packages include the SpectrumDB 360 Dashboard, a data warehouse and interactive console that provides 24/7 access to view the health and metrics of your database systems and ongoing DBA tasks.

Our services include:  

  • 24/7 Database Monitoring 
  • Database Environment Assessment 
  • Baseline & Periodic Database Assessment 
  • System Health Checks 
  • Periodic Status Reporting 
  • Database Security 
  • Database Backup & Restoring 
  • Proactive Support Measures (Preventative Maintenance) 
  • Troubleshooting 
  • Database Enhancements 
  • Performance & Tuning 
YOU DESERVE A BETTER CUSTOMER EXPERIENCE.
WE DELIVER IT.

Whether you need enterprise software support or ongoing managed services, we combine quality expertise with personalized service – all at a very reasonable cost.

19+

average years of engineer experience on Oracle Database

24/7/365

responsive services

98.7%

overall customer satisfaction rating

Stop Struggling with Your Oracle Database. We'll Take Care of It.

Our team of seasoned engineers can assume full or partial responsibility for protecting and optimizing your Oracle Database.

  • Apps DBA duties
  • Apply patches
  • Managed application system administration
  • Configure technical application components
  • Core DBA duties
  • Backup
  • Space management
  • Database health checks
  • Triage of issues
  • Installation, configuration upgrade
  • Health check assessments
  • And more

Oracle Database Managed Services & Coverage

  • Versions, Releases & Editions
  • Oracle Database Products Covered
  • Standalone or Combined Coverage
  • Supported Product Areas
  • Oracle Fusion Middleware
  • Enterprise Edition
  • Standard Edition
  • Standard Edition One
  • Oracle Database
  • Oracle Database In-Memory
  • Oracle Multitenant
  • Real Application Clusters
  • Data Warehousing
  • High Availability
  • Database Security
  • Oracle E-Business Suite
  • JD Edwards
  • Siebel CRM
  • SAP
  • Custom applications
  • Oracle Fusion Middleware
  • Oracle Technology
  • Virtually all other Oracle products
  • Active Data Guard
  • Application Express
  • Database Vault
  • GoldenGate
  • Partitioning
  • RMAN, DBCA, DUA, NetCA, OUI
  • Java
  • Advanced Compression
  • Configuration
  • Enterprise Manager
  • In-Memory Cache
  • Performance Tuning
  • SQL*Plus
  • SQL*Loader
  • Developer
  • PL/SQL
  • Advanced Security
  • Diagnostics
  • OLAP
  • Real Application Clusters (RAC)
  • Warehouse Builder
  • Workflow
  • And more
  • Service Integration (SOA)
  • Business Product Management
  • Identity Management
  • Data Integration
  • EPM
  • BI
  • And more
READY FOR A PHENOMENAL SUPPORT EXPERIENCE?

Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.

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