Why Choose Spinnaker Support for Oracle Database Managed Services?

With support and services for nearly 12,000 Oracle Database instances, we’re setting a new standard for the industry. Here’s how we do it.

Supported Products and Versions

Comprehensive Services

ITIL-centric services, customized for your applications and operations

Delivered As Needed

Tailored packages to fit your unique requirements

Global Engineering Team

Level 2 and 3, with average 19+ years' experience with Oracle Database

Escalation, When Required

Ability to bring in expert Level 4 staff for the most complex issues

Lifetime Product Support

Servicing your Database products for as long as you need

Additional Assistance Available

Third-party software support or consulting from a single provider

Oracle Database Managed Services: You Call the Shots

Our mix-and-match packages represent specific sets of managed services. Select one or more packages to match your organization’s operational needs.

  • Monitor & Advise
  • Monitor & Operate
  • Total Database Managed Services

Proactive, around-the-clock outsourced performance monitoring. Should performance issues arise requiring attention from your internal staff, we immediately notify you.

  • 24/7 performance monitoring
  • Log tracking
  • System health checks
  • Issue triage and advisory
  • Timely reports

Around-the-clock outsourced performance monitoring and day-to-day management of your basic IT operational functions and technologies.

  • All features of Monitor & Advise package
  • Fast issue response – Level 2
  • User access management
  • Database patching
  • Security patches
  • Backup configuration / schedule
  • Cloning

Outsourcing of your entire database managed service requirements.

  • Major upgrade to database
  • Performance tuning
  • Server migration
  • Integration with third-party products
  • Custom development / extension
  • Install / configure new databases
  • Disaster recovery / high availability setup
  • And more

YOU DESERVE A BETTER CUSTOMER EXPERIENCE.
We deliver it.

Whether you need enterprise software support or ongoing managed services, we combine quality expertise with personalized service – all at a very reasonable cost.

19+

average years of engineer experience on Oracle Database

24/7/365

responsive services

98.7%

overall customer satisfaction rating

Stop Struggling with Your Oracle Database. We'll Take Care of It.

Our team of seasoned engineers can assume full or partial responsibility for protecting and optimizing your Oracle Database.

  • Apps DBA duties
  • Apply patches
  • Managed application system administration
  • Configure technical application components
  • Core DBA duties
  • Backup
  • Space management
  • Database health checks
  • Triage of issues
  • Installation, configuration upgrade
  • Health check assessments
  • And more

Oracle Database Managed Services & Coverage

  • Versions, Releases & Editions
  • Oracle Database Products Covered
  • Standalone or Combined Coverage
  • Supported Product Areas
  • Oracle Fusion Middleware
  • Enterprise Edition
  • Standard Edition
  • Standard Edition One
  • Oracle Database
  • Oracle Database In-Memory
  • Oracle Multitenant
  • Real Application Clusters
  • Data Warehousing
  • High Availability
  • Database Security
  • Oracle E-Business Suite
  • JD Edwards
  • Siebel CRM
  • SAP
  • Custom applications
  • Oracle Fusion Middleware
  • Oracle Technology
  • Virtually all other Oracle products
  • Active Data Guard
  • Application Express
  • Database Vault
  • GoldenGate
  • Partitioning
  • RMAN, DBCA, DUA, NetCA, OUI
  • Java
  • Advanced Compression
  • Configuration
  • Enterprise Manager
  • In-Memory Cache
  • Performance Tuning
  • SQL*Plus
  • SQL*Loader
  • Developer
  • PL/SQL
  • Advanced Security
  • Diagnostics
  • OLAP
  • Real Application Clusters (RAC)
  • Warehouse Builder
  • Workflow
  • And more
  • Service Integration (SOA)
  • Business Product Management
  • Identity Management
  • Data Integration
  • EPM
  • BI
  • And more

READY FOR A PHENOMENAL SUPPORT EXPERIENCE?

Request a complimentary consultation to learn more about how we deliver exceptional managed services, personalized for your enterprise needs.