What Are Managed Services – and How Do They Benefit Your Business?
“Managed services” means outsourcing technical and application functions and processes to third-party company, a Managed Service Provider (MSP).
- OUR APPROACH
- THE BENEFITS
Serving the full spectrum of database services.
For open source databases, Spinnaker Support offers SpectrumDB technical managed services. With Spectrum Managed Services, your IT team can offload many of its manual and time-consuming operational tasks to a trusted managed services partner (MSP).
Unlike conventional software support, which is triggered by an incident or service ticket, managed services are ongoing, proactively-planned activities. Managed services includes updating, monitoring, and tuning, which are all performed regularly by an external team of ITIL Level 2 and Level 3 engineers.
Spinnaker Support assists organizations like yours by augmenting staff, filling capability gaps, monitoring performance, and improving overall operability. The upside: operational efficiency, reduced downtime, and happier users – all without having to hire and retain additional staff.
Enterprises of all sizes and from all industries commonly contract with MSPs as an affordable way to quickly gain reliable access to technology expertise and 24/7 assistance.
Your number one task is to have your databases operating at peak performance. But with time and budget constraints, you’re also forced to prioritize competing initiatives such as interoperability, scalability, upgrades, readiness, and security.
SpectrumDB managed services resolve the struggle between what you need to do and what you can afford to do by providing the full range of assistance, from 24/7 monitoring to full system management. We help by:
- Optimizing processes and increasing your operational efficiency
- Monitoring and proactively resolving developing issues
- Freeing up your IT staff to perform other valuable tasks
- Providing you with a reliable fee structure and justifiable ROI
Why Choose Spinnaker Support
ITIL-centric services, customized for your databases and operations
Delivered As Needed
Responsive database managed services provided 24/7/365
Global Engineering Team
Level 2 and 3, with average 20+ years’ experience
Escalation, When Required
Ability to bring in expert Level 4 staff for more complex issues
Extending your database performance for as long as you need
Consolidate your services and consulting with one trusted partner
READY FOR A PHENOMENAL SERVICE EXPERIENCE?
Request a complimentary consultation to learn more about how we deliver exceptional database managed services, personalized for your enterprise needs.