Oct 13, 2020

Pros and Cons of Oracle Database Sustaining Support


Many organisations come to Spinnaker Support after choosing Oracle’s Sustaining Support, because they no longer receive the full value they require.

October 13, 2020 READ MORE

Oct 12, 2020

Our Office Is Whenever, Wherever You Need It to Be


Someone recently reminded me that way back in 2014, I published a fun post called “Solving Customer Issues from Unusual Places.” 

October 12, 2020 READ MORE

Oct 7, 2020

Ask the Expert: 3 Pitfalls & 3 Best Practices for Salesforce Sales Cloud


An extraordinary Salesforce Sales Cloud experience can make your sales team more successful, provide vital business transparency, and increase the return-on-investment of the corporate customer-relationship-management (CRM) system. The

October 7, 2020 READ MORE

Sep 24, 2020

Ask the Expert: 3 Pitfalls & 3 Best Practices for Salesforce CPQ & Billing


A successful quote-to-cash (QTC) solution can drive your customer success by improving quote generation processes, reducing quote errors and approval times, and delivering better quote-to-order conversions.

September 24, 2020 READ MORE

Sep 17, 2020

What JD Edwards Customers Should Know about the 2020 Year-End 1099 Changes


In March of 2020, any remaining JD Edwards (JDE) releases prior to E1 9.2 and World A9.4 were moved into Oracle’s Sustaining Support.

September 17, 2020 READ MORE

Sep 10, 2020

For SAP Customers, Cancelling Their Support Auto-Renewal in September Is the Smart Move


When it comes to support for most SAP products, two days of every year stand out: , when the new support year starts, and , the deadline day by which SAP users must notify SAP of their intent to cancel their annual support agreement to avoid being auto-renewed for the next year.

September 10, 2020 READ MORE

Aug 26, 2020

Video Presentation – SAP’s 2027 Strategy: What Does It Mean?


In February, I addressed the issue of SAP’s predictable announcement of extended mainstream maintenance for core applications of SAP Business Suite 7 (ECC) until the end of 2027, followed by optional extended maintenance until the end of 2030.

August 26, 2020 READ MORE

Aug 19, 2020

Gartner Publishes Research Assessing the SAP Customers Options with the ECC 2030 Timeline Extension


When SAP announced in February that they had decided to extend Business Suite 7 (ECC) support to 2027 (and in a more limited way to 2030), SAP customers gave a collective sigh of relief. 

August 19, 2020 READ MORE

Aug 19, 2020

How Spinnaker Support Addresses the Salesforce Skills Gap


In June, I wrote about the challenges of hiring in today’s Salesforce market. 

August 19, 2020 READ MORE

Aug 12, 2020

Third-Party SAP Support. It’s about Time.


Third-party software support is a popular replacement for SAP-provided application support. 

August 12, 2020 READ MORE

Jul 29, 2020

Spinnaker Support’s Enhanced SAP Basis and BI Managed Services


For over a decade, Spinnaker Support has offered a unique blend of third-party support, managed services, and project-based consulting.

July 29, 2020 READ MORE

Jul 22, 2020

What is Oracle Market Driven Support (MDS)?


If you haven’t yet seen the news, Oracle recently announced that several popular software versions are now eligible for something called “Oracle Market Driven Support (MDS).”

July 22, 2020 READ MORE

Jul 14, 2020

Salesforce Releases – Summer ‘20 Highlights and How to Gain a Competitive Advantage


Is your company taking full advantage of Salesforce’s seasonal releases?

July 14, 2020 READ MORE

Jul 2, 2020

On-Demand Webcast: Maximize Your SAP System’s Value, Minimize Your Infrastructure and Support Costs


Running SAP, but tired of the steep costs associated with SAP-provided support, services, and system growth? 

July 2, 2020 READ MORE

Jun 30, 2020

Employee Spotlight Series: Thomas Anderson, Oracle Functional Solutions Architect


In this post in our employee spotlight series, we are pleased to introduce you to one of our Oracle Functional Solutions Architects.

June 30, 2020 READ MORE

Jun 26, 2020

BancTec Turns to Spinnaker Support for Global SAP Services


BancTec is a global outsourcing service business that relies on SAP Business Suite’s ECC6 version to manage the business, from sales and distribution to manufacturing to financial accounting and controlling (FICO).

June 26, 2020 READ MORE

Jun 18, 2020

Employee Spotlight Series: Dale Wade, JD Edwards Functional Solutions Architect


In this post in our employee spotlight series, we are pleased to introduce you to a JD Edwards Functional Solutions Architect.

June 18, 2020 READ MORE

Jun 16, 2020

Teaming with IBM to Help Clients Drive Strategic Initiatives in Challenging Economic Times


The Challenges of an Unprecedented Global Economy Like most CEOs, I’ve never experienced a time like this.

June 16, 2020 READ MORE

Jun 11, 2020

The Salesforce Skills Gap Is Real. Here’s How to Address It.


When I first entered the Salesforce workforce, I was thrilled by the opportunity to join a large and fast-growing market community.

June 11, 2020 READ MORE

Jun 4, 2020

The Few Pros – and Many Cons – of Oracle Sustaining Support


“Oracle Lifetime Support” for on-premise products is just that: support that lasts for as long as your Oracle product does.

June 4, 2020 READ MORE

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