Many organisations come to Spinnaker Support after choosing Oracle’s Sustaining Support, because they no longer receive the full value they require.
October 13, 2020 READ MORE
Someone recently reminded me that way back in 2014, I published a fun post called “Solving Customer Issues from Unusual Places.”
October 12, 2020 READ MORE
An extraordinary Salesforce Sales Cloud experience can make your sales team more successful, provide vital business transparency, and increase the return-on-investment of the corporate customer-relationship-management (CRM) system. The
October 7, 2020 READ MORE
A successful quote-to-cash (QTC) solution can drive your customer success by improving quote generation processes, reducing quote errors and approval times, and delivering better quote-to-order conversions.
September 24, 2020 READ MORE
In March of 2020, any remaining JD Edwards (JDE) releases prior to E1 9.2 and World A9.4 were moved into Oracle’s Sustaining Support.
September 17, 2020 READ MORE
When it comes to support for most SAP products, two days of every year stand out: , when the new support year starts, and , the deadline day by which SAP users must notify SAP of their intent to cancel their annual support agreement to avoid being auto-renewed for the next year.
September 10, 2020 READ MORE
In February, I addressed the issue of SAP’s predictable announcement of extended mainstream maintenance for core applications of SAP Business Suite 7 (ECC) until the end of 2027, followed by optional extended maintenance until the end of 2030.
August 26, 2020 READ MORE
When SAP announced in February that they had decided to extend Business Suite 7 (ECC) support to 2027 (and in a more limited way to 2030), SAP customers gave a collective sigh of relief.
August 19, 2020 READ MORE
In June, I wrote about the challenges of hiring in today’s Salesforce market.
August 19, 2020 READ MORE
Third-party software support is a popular replacement for SAP-provided application support.
August 12, 2020 READ MORE
For over a decade, Spinnaker Support has offered a unique blend of third-party support, managed services, and project-based consulting.
July 29, 2020 READ MORE
If you haven’t yet seen the news, Oracle recently announced that several popular software versions are now eligible for something called “Oracle Market Driven Support (MDS).”
July 22, 2020 READ MORE
Is your company taking full advantage of Salesforce’s seasonal releases?
July 14, 2020 READ MORE
Running SAP, but tired of the steep costs associated with SAP-provided support, services, and system growth?
July 2, 2020 READ MORE
In this post in our employee spotlight series, we are pleased to introduce you to one of our Oracle Functional Solutions Architects.
June 30, 2020 READ MORE
BancTec is a global outsourcing service business that relies on SAP Business Suite’s ECC6 version to manage the business, from sales and distribution to manufacturing to financial accounting and controlling (FICO).
June 26, 2020 READ MORE
In this post in our employee spotlight series, we are pleased to introduce you to a JD Edwards Functional Solutions Architect.
June 18, 2020 READ MORE
The Challenges of an Unprecedented Global Economy Like most CEOs, I’ve never experienced a time like this.
June 16, 2020 READ MORE
When I first entered the Salesforce workforce, I was thrilled by the opportunity to join a large and fast-growing market community.
June 11, 2020 READ MORE
“Oracle Lifetime Support” for on-premise products is just that: support that lasts for as long as your Oracle product does.
June 4, 2020 READ MORE