Welcome to Our Blog
Thought-provoking facts and commentary on third-party software support, managed services, global market news, and developments from the professionals at Spinnaker Support.
Apr
13, 2021
Salesforce Case Study: How Cobham Went from Implementation to Innovation
Cassidy Belville2021-04-13T15:50:09-07:00It’s a far too common tale: sales teams in quickly growing companies are plagued with siloed processes, disparate legacy systems, and reporting inconsistencies.
April 13, 2021 READ MORE
Apr
12, 2021
Answering the Skeptics, Part 5: Higher Quality, Lower Cost Oracle Support Is Possible
Cassidy Belville2021-04-13T11:58:01-07:00This is the final installment in our five-part series that addresses some of the most frequently asked questions we hear from those who doubt the value of third-party Oracle software support.
April 12, 2021 READ MORE
Apr
8, 2021
In Their Words: CSM Bakery Solutions on Third-Party SAP Support
Cassidy Belville2021-04-08T09:17:45-07:00CSM Bakery Solutions provides innovative premium bakery ingredients, finished products, and services to customers in more than 100 countries.
April 8, 2021 READ MORE
Apr
2, 2021
Sybase Support: It’s Time to Cut the Cord with SAP-Provided Support
Cassidy Belville2021-04-02T10:16:00-07:00We’ve talked before about “cord-cutting,” the increasingly popular decision to turn away from the traditional personal and business services and technologies in favor of more cost-effective, convenient, and higher quality alternatives.
April 2, 2021 READ MORE
Mar
25, 2021
Unintended Consequences: The Salesforce Service Void
Nicole Mueller2021-03-25T10:43:06-07:00Salesforce does an amazing job with innovation, evidenced by their unyielding release schedule and regular onslaught of new features and updates. Their
March 25, 2021 READ MORE
Mar
24, 2021
Productivity and Flexibility: Is Work-from-Home Here to Stay?
Nicole Mueller2021-03-24T15:16:01-07:00Now that we’ve passed the year mark for most of us working remotely, we’re witnessing a sharp divide of opinions on how pandemic-induced remote working has impacted productivity. Employees
March 24, 2021 READ MORE
Mar
17, 2021
Answering the Skeptic, Part 4: My Oracle Support
Nicole Mueller2021-04-08T13:10:20-07:00This is the fourth installment in our five-part series that addresses some of the most frequently asked questions we hear from those who doubt the value of third-party Oracle software support.
March 17, 2021 READ MORE
Mar
11, 2021
Salesforce Spring ’21 Release: The Top Features for High-Impact Value
Cassidy Belville2021-03-11T09:48:19-07:00Salesforce’s ’21 Spring major release is now available to all Salesforce customers. This
March 11, 2021 READ MORE
Mar
8, 2021
Spinnaker Support Celebrates International Women’s Day
Cassidy Belville2021-03-08T12:24:48-07:00Committed to Equality, Diversity, and Inclusion Spinnaker Support proudly celebrates the contributions of all women on International Women’s Day 2021.
March 8, 2021 READ MORE
Mar
2, 2021
Answering the Skeptics, Part 3: Solving Break/Fix Issues Outside the Source Code
Cassidy Belville2021-04-06T12:20:49-07:00This is the third installment in our five-part series that addresses some of the most frequently asked questions we hear from those who doubt the value of third-party Oracle software support.
March 2, 2021 READ MORE
Feb
26, 2021
Why You Need a New Salesforce Managed Services Model
Cassidy Belville2021-02-26T09:54:03-07:00“Today’s Salesforce services market has a notable gap in post-implementation support for platform efficiency, productivity, and growth. Many
February 26, 2021 READ MORE
Feb
25, 2021
It’s Time to Talk about Third-Party SAP Support
Cassidy Belville2021-02-25T12:52:54-07:00I recently wrote about how the beginning of the year is the perfect time to start your discovery process for whether third-party SAP support is right for your organization.
February 25, 2021 READ MORE
Feb
24, 2021
Employee Spotlight Series: Bryan Choi, Senior Application Support Analyst
Cassidy Belville2021-03-02T10:20:35-07:00Spinnaker Support’s team of highly talented engineers, analysts, and developers provides SAP application support and managed services to customers around the world.
February 24, 2021 READ MORE
Feb
17, 2021
Leadership Profile: Martin Biggs, VP and General Manager, EMEA
Cassidy Belville2021-03-02T09:49:06-07:00Introduction Martin Biggs, Vice President and General Manager at Spinnaker Support, EMEA, joined the leadership team in January 2020. He
February 17, 2021 READ MORE
Feb
9, 2021
An Abridged History of the JD Edwards Products
Cassidy Belville2021-02-09T16:06:29-07:00Prior to COVID-19, a colleague of mine attended a conference where a large number of CIOs were discussing all aspects of IT. In one conversation,
February 9, 2021 READ MORE
Feb
4, 2021
Answering the Skeptics, Part 2: Security Patching vs. Full-Stack Security
Nicole Mueller2021-04-06T12:21:22-07:00This is the second installment in our five-part series that addresses some of the most frequently asked questions we hear from those who doubt the value of third-party Oracle software support.
February 4, 2021 READ MORE