Welcome to Our Blog
Thought-provoking facts and commentary on third-party software support, managed services, global market news, and developments from the professionals at Spinnaker Support.
Jun
17, 2021
How to Best Support Your Sybase Ecosystem? Enlist Expert Managed Services
Cassidy Belville2021-06-17T07:50:21-07:00In a steeply competitive database market, SAP Sybase (ASE) remains a powerful option, popular with long-time users who trust its speed and reliability.
June 17, 2021 READ MORE
Jun
8, 2021
Salesforce Summer ’21 Release: Top Features to Drive Your CRM Investment
Cassidy Belville2021-06-08T12:35:19-07:00Salesforce’s Summer ’21 release packs in another load of updates!
June 8, 2021 READ MORE
Jun
2, 2021
EVOLUTION, NOT REVOLUTION: Making the Most of Digital Transformation
Cassidy Belville2021-06-03T13:55:02-07:00Digital Transformation Today COVID-19 has accelerated the imperative for digital transformation.
June 2, 2021 READ MORE
May
25, 2021
What is Oracle Market Driven Support (MDS)?
Cassidy Belville2021-05-27T14:27:11-07:00If you haven’t yet seen the news, Oracle recently announced that several popular software versions are now eligible for something called “Oracle Market Driven Support (MDS).”
May 25, 2021 READ MORE
May
25, 2021
Employee Spotlight Series: Marcos Sicat, Senior Sybase Technical Solutions Architect
Cassidy Belville2021-05-20T08:42:36-07:00In this latest employee spotlight, we are pleased to introduce you to Marcos Sicat, Senior Sybase Technical Solutions Architect.
May 25, 2021 READ MORE
May
20, 2021
The New Standard for JD Edwards Observability
Cassidy Belville2021-05-20T14:42:26-07:00“Why did that issue happen ?!
May 20, 2021 READ MORE
May
14, 2021
Employee Spotlight Series: Aaron Pacheco, Salesforce Technical Solution Architect
Cassidy Belville2021-06-02T15:10:52-07:00In our ongoing Employee Spotlight series, we are pleased to introduce you to Aaron Pacheco.
May 14, 2021 READ MORE
Apr
30, 2021
Ask the Expert: Three Key Features of Salesforce’s Manufacturing Cloud
Cassidy Belville2021-04-30T12:50:50-07:00Salesforce launched Manufacturing Cloud in late 2019 to “connect sales and operations to drive forecast accuracy and visibility across your ecosystem.”
April 30, 2021 READ MORE
Apr
29, 2021
Need SAP “Breathing Room”? Try Basis Managed Services
Cassidy Belville2021-04-29T07:51:13-07:00We start 2021 on the heels of a year no one could have ever predicted or imagined.
April 29, 2021 READ MORE
Apr
28, 2021
What You Need to Know about Oracle Auto Renew
Cassidy Belville2021-04-30T09:57:23-07:00In 2018, Oracle rolled out its “Auto Renew” strategy, which is pretty much what it sounds like: as your annual support contracts expire, Oracle’s system proactively renews them for you.
April 28, 2021 READ MORE
Apr
23, 2021
INFOCUS Envision 2021: What Did You Miss?
Cassidy Belville2021-04-23T13:50:48-07:00Another year has come and gone, and so has the latest incarnation of the INFOCUS JD Edwards conference, presented by the Quest Oracle Community.
April 23, 2021 READ MORE
Apr
22, 2021
Customer Success: How Four Businesses Overcame Serious Challenges through JD Edwards Managed Services
Cassidy Belville2021-04-22T10:27:37-07:00Switching to JD Edwards third-party support from Spinnaker Support is a no-brainer: you benefit from significant cost savings, outstanding customer service, and depth of knowledge.
April 22, 2021 READ MORE
Apr
13, 2021
Salesforce Case Study: How Cobham Went from Implementation to Innovation
Cassidy Belville2021-04-13T15:50:09-07:00It’s a far too common tale: sales teams in quickly growing companies are plagued with siloed processes, disparate legacy systems, and reporting inconsistencies.
April 13, 2021 READ MORE
Apr
12, 2021
Answering the Skeptics, Part 5: Higher Quality, Lower Cost Oracle Support Is Possible
Cassidy Belville2021-04-13T11:58:01-07:00This is the final installment in our five-part series that addresses some of the most frequently asked questions we hear from those who doubt the value of third-party Oracle software support.
April 12, 2021 READ MORE
Apr
8, 2021
In Their Words: CSM Bakery Solutions on Third-Party SAP Support
Cassidy Belville2021-04-08T09:17:45-07:00CSM Bakery Solutions provides innovative premium bakery ingredients, finished products, and services to customers in more than 100 countries.
April 8, 2021 READ MORE
Apr
2, 2021
Sybase Support: It’s Time to Cut the Cord with SAP-Provided Support
Cassidy Belville2021-04-02T10:16:00-07:00We’ve talked before about “cord-cutting,” the increasingly popular decision to turn away from the traditional personal and business services and technologies in favor of more cost-effective, convenient, and higher quality alternatives.