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Blog: The Spinnaker Support Voice

Welcome to Our Blog

Thought-provoking facts and commentary on third-party software support, managed services, global market news, and developments from the professionals at Spinnaker Support.

Jun 17, 2021

How to Best Support Your Sybase Ecosystem? Enlist Expert Managed Services

2021-06-17T07:50:21-07:00

In a steeply competitive database market, SAP Sybase (ASE) remains a powerful option, popular with long-time users who trust its speed and reliability.

June 17, 2021 READ MORE

Jun 8, 2021

Salesforce Summer ’21 Release: Top Features to Drive Your CRM Investment

2021-06-08T12:35:19-07:00

Salesforce’s Summer ’21 release packs in another load of updates!

June 8, 2021 READ MORE

Jun 2, 2021

EVOLUTION, NOT REVOLUTION: Making the Most of Digital Transformation

2021-06-03T13:55:02-07:00

Digital Transformation Today COVID-19 has accelerated the imperative for digital transformation.

June 2, 2021 READ MORE

May 25, 2021

What is Oracle Market Driven Support (MDS)?

2021-05-27T14:27:11-07:00

If you haven’t yet seen the news, Oracle recently announced that several popular software versions are now eligible for something called “Oracle Market Driven Support (MDS).”

May 25, 2021 READ MORE

May 25, 2021

Employee Spotlight Series: Marcos Sicat, Senior Sybase Technical Solutions Architect

2021-05-20T08:42:36-07:00

In this latest employee spotlight, we are pleased to introduce you to Marcos Sicat, Senior Sybase Technical Solutions Architect.

May 25, 2021 READ MORE

May 20, 2021

The New Standard for JD Edwards Observability

2021-05-20T14:42:26-07:00

“Why did that issue happen ?!

May 20, 2021 READ MORE

May 14, 2021

Employee Spotlight Series: Aaron Pacheco, Salesforce Technical Solution Architect

2021-06-02T15:10:52-07:00

In our ongoing Employee Spotlight series, we are pleased to introduce you to Aaron Pacheco.

May 14, 2021 READ MORE

Apr 30, 2021

Ask the Expert: Three Key Features of Salesforce’s Manufacturing Cloud

2021-04-30T12:50:50-07:00

Salesforce launched Manufacturing Cloud in late 2019 to “connect sales and operations to drive forecast accuracy and visibility across your ecosystem.”

April 30, 2021 READ MORE

Apr 29, 2021

Need SAP “Breathing Room”? Try Basis Managed Services

2021-04-29T07:51:13-07:00

We start 2021 on the heels of a year no one could have ever predicted or imagined.

April 29, 2021 READ MORE

Apr 28, 2021

What You Need to Know about Oracle Auto Renew

2021-04-30T09:57:23-07:00

In 2018, Oracle rolled out its “Auto Renew” strategy, which is pretty much what it sounds like: as your annual support contracts expire, Oracle’s system proactively renews them for you.

April 28, 2021 READ MORE

Apr 23, 2021

INFOCUS Envision 2021: What Did You Miss?

2021-04-23T13:50:48-07:00

Another year has come and gone, and so has the latest incarnation of the INFOCUS JD Edwards conference, presented by the Quest Oracle Community.

April 23, 2021 READ MORE

Apr 22, 2021

Customer Success: How Four Businesses Overcame Serious Challenges through JD Edwards Managed Services

2021-04-22T10:27:37-07:00

Switching to JD Edwards third-party support from Spinnaker Support is a no-brainer: you benefit from significant cost savings, outstanding customer service, and depth of knowledge.

April 22, 2021 READ MORE

Apr 13, 2021

Salesforce Case Study: How Cobham Went from Implementation to Innovation

2021-04-13T15:50:09-07:00

It’s a far too common tale: sales teams in quickly growing companies are plagued with siloed processes, disparate legacy systems, and reporting inconsistencies.

April 13, 2021 READ MORE

Apr 12, 2021

Answering the Skeptics, Part 5: Higher Quality, Lower Cost Oracle Support Is Possible

2021-04-13T11:58:01-07:00

This is the final installment in our five-part series that addresses some of the most frequently asked questions we hear from those who doubt the value of third-party Oracle software support.

April 12, 2021 READ MORE

Apr 8, 2021

In Their Words: CSM Bakery Solutions on Third-Party SAP Support

2021-04-08T09:17:45-07:00

CSM Bakery Solutions provides innovative premium bakery ingredients, finished products, and services to customers in more than 100 countries.

April 8, 2021 READ MORE

Apr 2, 2021

Sybase Support: It’s Time to Cut the Cord with SAP-Provided Support

2021-04-02T10:16:00-07:00

We’ve talked before about “cord-cutting,” the increasingly popular decision to turn away from the traditional personal and business services and technologies in favor of more cost-effective, convenient, and higher quality alternatives.