Your employees want technical assistance and answers ASAP. So since 2008, we’ve dedicated ourselves to delivering just that: direct, live, and personal service. No phone trees, waiting queues, or impersonal data portals. It’s the same customized, expert service we want when we choose business partners.
The values of our entire team – owners, managers, and employees – are oriented around the core principles that drive responsive services. We’re passionate about solving your problems, and we earn your trust through that commitment.
It’s well-known that happier employees are retained longer and deliver better services. With Spinnaker Support, you work with dependable, invested, and engaged employees, from your account manager to your assigned service team.
What Our Employees Say:
"Spinnaker Support is a great place to work!"
"Outstanding Experience So Far"
"Great People, Fantastic Culture, Strong and Growing Business"
"A great place to work. I will never leave"
"After more than 6 years with the company, I’m still as excited as ever to come to work"
"Cultured, Experienced, and Fun"
"A terrific place to work!"
"Great place to grow!"
How do we know our employees enjoy their work?
- A Glassdoor rating of 4.9.
- A 100% “Recommend to a Friend” rating and a CEO with a 100% approval rating.
- The lowest attrition rate in the industry.
“My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.”
– Construction Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
"We have been using Spinnaker for 2 years and they have never disappointed in any way. We switched to Spinnaker because of a much better service delivery with promptness and their breadth of understanding and expertise. We have really enjoyed using Spinnaker."
– Finance Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
“I enjoy the quality of service. They have a deep understanding of the tools and they are very much able to deliver unrivaled technical support. They are fast and affordable.”
– Finance Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
"We enrolled for Spinnaker Support services to helps us handle several SAP programs technical support. The services they offer for most of our SAP products has been quite impressive and satisfactory."
– Finance Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
“The services Spinnaker offers are highly efficient, professional, and all issues are considered serious.”
- Manufacturing Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
“Spinnaker provides us with access to a highly knowledgeable team for our CNC, development, and support of our JD Edwards environment. This service is provided around the clock. This helps me achieve a high level of availability to my internal and external customers along with the peace of mind in emergency situations.”
– Services Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
“Spinnaker is an amazing third-party support provider service that helps in providing accurate and responsive solutions to customers. It supports multiple solutions like JD Edwards, Oracle FM, Oracle EBS, and much more. It provides a response with high priority and provides instant solutions.”
– Services Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.
“Spinnaker has been a breath of fresh air providing break/fix support for our SAP systems, including BW and BPC. Over the past two years, they have been very responsive and provided great support for our normal unknowns and T&M projects.”
– Services Industry
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The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.