Spinnaker Support is the best-in-class provider of third-party support, managed services, and consulting for mid-size to Fortune 100 global enterprises. Oracle, SAP, and Salesforce licensees benefit from more comprehensive, proactive, and affordable services for their critical enterprise applications and technologies. Our exacting standards and unparalleled expertise have earned us the trust and loyalty of more than 1,100 organizations in over 100 countries.


Oracle Software
Oracle

SAP
Salesforce
Salesforce

What Our Customers Are Saying…

“Spinnaker and staff have always been pro-active in filling the needs for our I.T. needs. From pro-active monthly calls for any outstanding issues, or issues they know about that I am not aware of – such as IRS changes, or Tax changes by states.”

-Oracle Customer, Manufacturing Industry

I consistently work with the same resources, who know my applications. Spinnaker also provides monitoring that alerts their team, often before I am alerted the issue has been corrected.”

JD Edwards Customer, Transportation Industry

“Spinnaker has been a breath of fresh air providing break/fix support for our SAP systems, including BW and BPC. Over the past two years, they have been very responsive and provided great support for our normal unknowns and T&M projects.”

-SAP Customer, Services Industry

“We enrolled for Spinnaker Support services to helps us handle several SAP programs technical support. The services they offer for most of our SAP products has been quite impressive and satisfactory.

-SAP Customer, Finance Industry

We chose Spinnaker Support for their strong reputation and the expertise towards JD Edwards. Their support team is great and effective in issue tracking. Spinnaker Support has people who know the product quite well and can help us immediately.”

-JD Edwards Customer, Services Industry

“Spinnaker provides us with access to a highly knowledgeable team for our CNC, development, and support of our JD Edwards environment. This service is provided around the clock. This helps me achieve a high level of availability to my internal and external customers along with the peace of mind in emergency situations.”

-JD Edwards Customer, Transportation Industry

“My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.”

-JD Edwards Customer, Construction Industry

We have been using Spinnaker for 2 years and they have never disappointed in any way. We switched to Spinnaker because of a much better service delivery with promptness and their breadth of understanding and expertise. We have really enjoyed using Spinnaker.

-Oracle Customer, Finance Industry

Their support team is talented and modern in resolving any open issue very quickly. Their Issue tracking system is very effective and Spinnaker Support has people who know the product quite well and been helping us instantaneously.”

-JD Edwards Customer, Manufacturing Industry

“Spinnaker support is very responsive, in most cases, they work with you on the same day you open the ticket. they are very knowledgeable and have resolved every issue I’ve encountered.”

-Oracle Customer, Retail Industry

“It guarantees prompter and faster support. It is affordable and the overall cost of implementation and subscription is affordable. It has been of great help.”

-Oracle Customer, Finance Industry

I enjoy the quality of service. They have a deep understanding of the tools and they are very much able to deliver unrivaled technical support. They are fast and affordable.”

-Oracle Customer, Finance Industry

The services Spinnaker offers are highly efficient, professional, and all issues are considered serious.

-Oracle Customer, Manufacturing Industry

Our Support is always very responsive and resolutions are determined quickly. Our Users can work with Spinnaker to help them work through issues where they would normally ask IT to research. This allows IT to focus on other Maintenance, fixes and new processes.

-JD Edwards Customer, Retail Industry

“Spinnaker has helped us with a number of important initiatives in several countries in the Americas. They are always responsive, professional, and responsible for meeting their commitments, and deliver good solutions.”

-JD Edwards Customer, Manufacturing Industry

“We wanted to have a business partner to help us coordinate our SAP Oracle and IBM applications. We found the best partner in Spinnaker.

-Partner Program, Services Industry

The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences and do not represent the views of Gartner or its affiliates.

Gartner Peer Insights

The A-to-Z Guide to Third-Party Support

New to third-party support? Start here. Our comprehensive guide addresses all your questions about quality, response times, risk reduction, and more.

Download Now

Our Customers

our customers
View all

Knowledge Center


Blog

Savings Calculator



Third-Party Support Infographic

Customer Success Stories

Awards and Certificates

silver 2020 stevie award
bronze 2020 stevie award
Gold Stevie Award Logo 2019
CIO Review: 20 Most Promising Oracle Comapnies
ISO 9001:2015 Certified