Spinnaker Support is the best-in-class provider of third-party support, managed services, and consulting for mid-size to Fortune 100 global enterprises. Oracle, SAP, and Salesforce licensees benefit from more comprehensive, proactive, and affordable services for their critical enterprise applications and technologies. Our exacting standards and unparalleled expertise have earned us the trust and loyalty of more than 1,100 organizations in over 100 countries.
98.7%
customer satisfaction
62%
average amount saved in support fees
20+
years average experience of support staff
24/7/365
customer support
What Our Customers Are Saying…
“Spinnaker and staff have always been pro-active in filling the needs for our I.T. needs. From pro-active monthly calls for any outstanding issues, or issues they know about that I am not aware of – such as IRS changes, or Tax changes by states.”
“I consistently work with the same resources, who know my applications. Spinnaker also provides monitoring that alerts their team, often before I am alerted the issue has been corrected.”
“Spinnaker has been a breath of fresh air providing break/fix support for our SAP systems, including BW and BPC. Over the past two years, they have been very responsive and provided great support for our normal unknowns and T&M projects.”
“We enrolled for Spinnaker Support services to helps us handle several SAP programs technical support. The services they offer for most of our SAP products has been quite impressive and satisfactory.”
“We chose Spinnaker Support for their strong reputation and the expertise towards JD Edwards. Their support team is great and effective in issue tracking. Spinnaker Support has people who know the product quite well and can help us immediately.”
“Spinnaker provides us with access to a highly knowledgeable team for our CNC, development, and support of our JD Edwards environment. This service is provided around the clock. This helps me achieve a high level of availability to my internal and external customers along with the peace of mind in emergency situations.”
“My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.”
“We have been using Spinnaker for 2 years and they have never disappointed in any way. We switched to Spinnaker becau