SAP Support and Maintenance Services

Spinnaker Support provides cost-effective, personalized support and maintenance that can provide savings of up to 70% of your ERP total cost of ownership. View a proven cost-savings model.

Is the high cost of maintenance limiting your innovation?  According to Gartner, only 20% of a company's IT operating budget is available for new IT initiatives.  Moving your SAP maintenance to a third-party maintenance provider like Spinnaker Support will allow you to redeploy those funds or apply them to your bottom line.

Spinnaker Support’s maintenance clients for SAP benefit from:

  • An Experienced and Stable SAP Support Staff
  • Dedicated, Assigned SAP Support Engineer
  • Immediate Response Time
  • Customization Support
  • Regulatory Updates
  • Proactive Service Management
  • Deep Understanding of Your Environment
  • Interactive Troubleshooting and Issue Resolution
  • 24x7x365 Around the Clock Coverage
  • A SAP Support Partner…Not a Vendor

Spinnaker Support applies a proactive approach to working with each of its customers. Each customer is assigned a dedicated support engineer who you can reach directly, takes the time to get to know your environment, and who will touch base with you on a regular basis, whether you have called us or not. We operate with a “client first” mentality. If something isn’t working for you, we make a change.

Below is an example of a 300-user, 5-year total cost of ownership comparison of vendor provided support versus Spinnaker Support. Contact us now for an individual assessment as to whether Spinnaker Support's third-party maintenance options are right for your organization.

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Whether you are planning to replace your high-cost maintenance provider with alternative support or are seeking supplemental maintenance support for your SAP applications, we have a solution to meet your needs.

Download the brochure for more detailed information.

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SAP, mySAP, and R/3 are the trademarks or registered trademarks of SAP AG in Germany and in several other countries.

SUPPORTED VERSIONS

SAP R/3® Software

2.0, 2.1, 3.0, 3.1I, 4.0B, 4.5B, 4.6C, 4.6D and 4.7; All Cumulative Updates

SAP R/3 Enterprise Software

1.1 and 2; All Cumulative Updates

mySAP™ Software

ECC5 and ECC6; All Cumulative Updates, including Enhancements Packs

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Downloads

SAP Overview Brochure  

White Paper: Making Sense of IT Outsourcing
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