Built to last, delivering the right way, innovative
By growing fast and profitably, maintaining a strong balance sheet, and preserving a clean legal record, Spinnaker Support is built for the long-term. We are able to future-proof and prolong the life of your application release for as long as required. It’s called our no-sunset support policy. Since inception in 2008, we have consistently delivered service the right way, respecting the intellectual property rights of others and avoiding shortcuts that could compromise the legal standing of clients. When operational, financial, and legal risk profiles are important buying considerations, Spinnaker Support is viewed as the undisputed smart and safe third-party support choice.
Spinnaker Support is a truly innovative service provider. Besides introducing a unique blend of services that is driving incremental return-on-investment for many clients, we have essentially perfected the delivery of truly proactive support, where every client gets an assigned, named team of engineers based on their application and technology stack footprint, geographic reach, industry designation, and business/IT roadmap. Spinnaker Support remains the only third-party support provider that aligns maintenance fees with actual license use so clients enjoy the market’s lowest price point. We are widely regarded as offering customer-first, more flexible commercial terms because we understand that business conditions are dynamic. Our tradition of firsts includes new software and service solutions, e.g., Oracle EBS and JD Edwards payroll and Full-Stack Security, powered by Alert Logic.