Your SAP support is something you likely only think about when you’re in a crisis moment or after you’ve just opened your support invoice. You know you’re paying a premium for support, but it doesn’t feel very supportive. You’re not alone. There are alternative options.
This on-demand webinar features Martin Biggs and Gavin Silkstone, from Spinnaker Support, who talk through the options organisations have for their SAP support needs.
Don’t miss future webinars. Follow #knowyoursupportoptions on LinkedIn.
Full support for Oracle Database 12c ends on 31st July 2022. What is your plan?
There are three options as we see it:
- You can upgrade to Oracle 19c, with its huge upfront costs and major disruptions to your organisation.
- Make do with Sustaining Support, which doesn’t include new security patches or updates.
- Run Oracle Database 12c for as long as you want with third-party Oracle support.
Check out this webinar on-demand to learn more about your options.
Oracle contracts are designed to lock you in, maximize spending, and open the door for penalties. But you do have contractual rights. How can you use them to your advantage when dealing with Oracle?
For answers, we reached out to industry experts who have helped Oracle customers navigate the challenging landscape of annual support contracts.
Join Evan Boyd, Vice President of Business Development at Software Licensing Consultants, and Bob Ludlam, Vice President and General Manager – Americas at Spinnaker Support, for a practical discussion of what to expect from Oracle when it is time to renew or leave your support contract – and what you can do to protect your own interests.
The 20-minute on-demand webinar covers:
- How to determine your contractual rights under Oracle
- How to prepare to engage with a third-party support vendor
- Two case studies of businesses that have recently gone through the process of switching support from Oracle
Many recipients of Oracle-provided support will renew their contracts in May, whether or not they’re satisfied with the service they’re receiving. Many are also unaware that higher-quality Oracle support is available through third-party providers.
Presented by Martin Biggs, Spinnaker Support’s EMEA Vice President and General Manager, and Mark Chattin, Infrastructure Operations Manager at Correla, discussed Oracle Annual Renewal in the Know Your Support Options webinar.
The 30-minute on-demand webinar covers:
- The unexpected benefits of third-party Oracle support.
- The ease of switching from Oracle-provided support to third-party.
- Mark Chattin’s first-hand experience with switching Correla from direct-Oracle to third-party support.
What you will learn:
SAP continues to slow the development of Sybase, winding down the 16.0 release to End of Mainstream Maintenance (EoMM) in 2025 and disappointing dedicated customers. This is a critical juncture, and with all the changes coming, Sybase customers may not understand their strategic options.
Presented by Peter Dobler, recognized Sybase expert and VP of Data Engineering at Spinnaker Support, this webcast offers timely recommendations and covers:
- The history of Sybase, leading up to this critical juncture.
- How to prepare for the challenges facing Sybase customers today.
- The five options customers have when moving forward with Sybase.
For any organization considering a long-term ERP strategy, we invite you to watch our webinar, “What Your Plans for SAP Should Be,” guided by Shawn du Plessis, Vice President of SAP Global Support Services. This webinar discusses the current state of SAP’s product roadmap, the risks and rewards for SAP customers, and recommendations for addressing your options.
If you’re struggling to get the most from your SAP BI systems, then our managed services could be just what you need. Presented by our SAP BI team leaders, this 20-minute video covers package details, customer use cases, and what distinguishes Spinnaker Support’s services.
If the changing business environment is stressing your team and your SAP systems, then our Basis Managed Services (BMS) could be the ideal solution. Presented by our SAP Basis team leader, this 9-minute video covers the definition of BMS, package details, and what distinguishes Spinnaker Support’s services.
What you will learn:
With IT budgets under pressure, market uncertainty, and a rising need for digital transformation, IT leaders are looking for ways to save money. With Spinnaker Support’s third-party Oracle support, clients can unlock up to 60% savings on their current Oracle support contracts.
This webinar will include topics such as:
- Cost drivers shifting IT support budgets & ways leaders are cutting costs
- Common questions about switching software support providers
- How third-party Oracle support works
- Security coverage you can expect from Spinnaker Support
- Why choose Spinnaker Support to provide your Oracle software support
