What Is SpectrumAMS – and How Does It Benefit Your Business?
“Application managed services” is the outsourcing of the management and development of your enterprise applications to a third-party company or Managed Service Provider (MSP).
- OUR APPROACH
- SERVICE EXAMPLES
Whether you run the most popular Salesforce clouds, JD Edwards, or Oracle on-premise CRM and ERP software, SpectrumAMS will help get the most out of your current applications. From the start, we work closely with you to understand your installations, customizations, and business processes. Then, through continuous maintenance and Agile methods, we optimize the efficiency of your applications over time.
Our engineers, developers, and analysts augment or stand in for your staff, whenever and wherever your team needs the help – or just a well-deserved break. Common services include performance monitoring, user administration, application development, report creation, and minor enhancements to components, parameters, and configurations.
Customers engage Spinnaker Support for its unmatched depth of application expertise and flexible, consultative approach. They benefit from improved application performance, enhanced productivity, reduced support tickets, and increased user adoption and satisfaction.
Experience peace of mind with SpectrumAMS.
Spinnaker Support offers varying levels of remotely delivered application managed services to help your products and systems run at peak performance. Our fair and transparent pricing is always established after a thorough needs assessment and discovery process.
- Custom Application Development
- Issue Triage & Advisory
- Performance Management & Tuning
- Integration with Third-Party Products
- Perform Deployments
- Application Log Tracking
- Proactive Health Checks
- Application Configuration
- User Administration
- Process Optimization
- Change Management
- User Training
Why Choose Spinnaker Support
ITIL-centric services, customized for your applications and operations
Delivered As Needed
Responsive managed services provided 24/7/365
Global Engineering Team
Level 2 and 3, with average 20+ years’ experience
Escalation, When Required
Ability to bring in expert Level 4 staff for more complex issues
Extending your product performance for as long as you need
Consolidate your services, support, and consulting with one trusted partner
Ready for a Phenomenal Service Experience?
Request a complimentary consultation to learn more about how we deliver exceptional application managed services, personalized for your enterprise needs.