Spinnaker Support Cookie Policy
Effective: March 20, 2025
Introduction
Spinnaker (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a transparent and user-friendly experience on our website. This Cookie Policy explains how we use cookies and similar technologies to enhance your browsing experience. It also outlines your options for managing cookies.
For additional information about how we handle your personal data, please review our Privacy Policy.
This policy applies to all people who access our website, regardless of their location or device type.
By using Spinnaker’s website, you accept the use of cookies in accordance with this Cookie Policy. If you do not accept the use of these cookies, please disable them following the instructions for disabling cookies below or by changing your browser settings so that cookies from this website cannot be placed on your device.
How We Use Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, improve site performance, and deliver relevant content. Cookies are anonymous and only used for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information.
Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain on your device until they expire, or you delete them). Some of our cookies expire automatically, after which they will be deleted from your device.
Our cookies are only accessible and can only be used by Spinnaker’s website. Spinnaker does not share any cookies with 3rd party websites.
We use cookies and similar technologies for the following purposes:
- Required Cookies: These cookies are necessary for the operation of our website. They enable basic functions like page navigation and access to secure areas of the site.
- Functional Cookies: These cookies help us understand how visitors interact with our website by aggregating anonymous information. This data allows us to improve the performance and usability of our site by allowing us access to which pages visitors visit most often and identifying site error messages to improve user experience on Spinnaker’s website. These cookies do not collect information identifies you – all information is anonymous and only use to provide statistical analysis to improve our website performance.
- Advertising Cookies: We use these cookies to deliver relevant advertisements to you. They track your browsing habits and may share this information with third parties for advertising purposes.
- Third-Party Cookies: Some cookies are set by third parties, such as TrustArc, which helps us manage our cookie settings and compliance requirements.
Managing Cookies
A detailed list of the cookies we use, their purpose, and their duration can be found in our Cookie Preferences on our website, which is powered by TrustArc. You can manage your cookie preferences in several ways:
- Cookie Banner: When you first visit our website, when required by law, you will see a cookie banner that allows you to accept or customize your cookie preferences.
- Browser Settings: Most web browsers let you control cookies through their settings. You can choose to block or delete cookies. Please note that disabling cookies may affect the functionality of our website. To learn more about how you can control or erase the cookies on your device, please visit: www.aboutcookies.org.
- TrustArc Cookie Manager: Use our TrustArc Cookie Preferences manager to review and modify your cookie settings at any time. Access it on our website by scrolling to the bottom and clicking “Cookie Preferences”.
Cookies have a limited lifetime, after which they will be unusable and automatically deleted. The lifetime of each cookie is defined within each cookie.
Session Cookies – are temporary cookies that are created when a user visits a website. They are stored in the memory of the user’s device and are deleted once the user closes their web browser. These cookies are used to maintain the user’s session on the website, allowing for functionalities like keeping a user logged in while they navigate between pages.
Persistent Cookies – remain on the user’s device for a specified period or until they are manually deleted. They have an expiration date set by the website. These cookies are used to remember user preferences, login information, and other settings across multiple sessions. This means that when a user returns to the website, the persistent cookie can help provide a more personalized experience.
Your Choices
You have the right to:
- Accept or reject non-essential cookies.
- Withdraw your consent at any time by adjusting your cookie preferences through the Cookie Preferences on our website.
Non-Compliance
Violations of this policy will be treated like other allegations of wrongdoing at Spinnaker. Allegations of misconduct will be adjudicated according to established procedures. Sanctions for non-compliance may include, but are not limited to, one or more of the following:
Disciplinary action according to applicable Spinnaker policies. Termination of employment; and/or Legal action according to applicable laws and contractual agreements.