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Apr 8, 2021

In Their Words: CSM Bakery Solutions on Third-Party SAP Support


CSM Bakery Solutions provides innovative premium bakery ingredients, finished products, and services to customers in more than 100 countries.

April 8, 2021 READ MORE

Feb 25, 2021

It’s Time to Talk about Third-Party SAP Support


I recently wrote about how the beginning of the year is the perfect time to start your discovery process for whether third-party SAP support is right for your organization.

February 25, 2021 READ MORE

Feb 24, 2021

Employee Spotlight Series: Bryan Choi, Senior Application Support Analyst


Spinnaker Support’s team of highly talented engineers, analysts, and developers provides SAP application support and managed services to customers around the world.

February 24, 2021 READ MORE

Jan 22, 2021

Are You Suffering SSSBR (Seasonal SAP Support Buyer’s Remorse)?


In my experience, it is not unexpected to feel some “seasonal SAP support buyer’s remorse” at the start of the year.

January 22, 2021 READ MORE

Dec 28, 2020

Gartner Research Examines Your Options for Reducing Annual Support and Shelfware Costs


Gartner’s 2020 inquiry analytics data show a sharp increase in the number of inquiries around third-party support.i Gartner

December 28, 2020 READ MORE

Sep 10, 2020

For SAP Customers, Cancelling Their Support Auto-Renewal in September Is the Smart Move


When it comes to support for most SAP products, two days of every year stand out: , when the new support year starts, and , the deadline day by which SAP users must notify SAP of their intent to cancel their annual support agreement to avoid being auto-renewed for the next year.

September 10, 2020 READ MORE

Aug 26, 2020

Video Presentation – SAP’s 2027 Strategy: What Does It Mean?


In February, I addressed the issue of SAP’s predictable announcement of extended mainstream maintenance for core applications of SAP Business Suite 7 (ECC) until the end of 2027, followed by optional extended maintenance until the end of 2030.

August 26, 2020 READ MORE

Aug 19, 2020

Gartner Publishes Research Assessing the SAP Customers Options with the ECC 2030 Timeline Extension


When SAP announced in February that they had decided to extend Business Suite 7 (ECC) support to 2027 (and in a more limited way to 2030), SAP customers gave a collective sigh of relief. 

August 19, 2020 READ MORE

Aug 12, 2020

Third-Party SAP Support. It’s about Time.


Third-party software support is a popular replacement for SAP-provided application support. It’s

August 12, 2020 READ MORE

Aug 12, 2020

Spinnaker Support and HANSSEM Maintain Long-Term Customer Satisfaction Through SAP Maintenance


Spinnaker Support Korea provides customized technical support services 24 hours a day and 365 days per year with customer-focused professional technical support specialists. They effectively manage the customer’s SAP environment through their third-party support, replacing SAP-provided support.

August 12, 2020 READ MORE

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