Spinnaker Support provides cost-effective, personalized support and maintenance that can provide savings of up to 70% of your ERP total cost of ownership.
Is the high cost of support limiting your innovation? According to Gartner, only 20% of a company’s IT operating budget is available for new IT initiatives. Moving your SAP support to a third-party support provider like Spinnaker Support will allow you to redeploy those funds or apply them to your bottom line.
Spinnaker Support’s clients for SAP benefit from:
- An Experienced and Stable SAP Support Staff
- Dedicated, Assigned SAP Support Engineer
- Immediate Response Time
- Customization Support
- Tax and Regulatory Compliance Updates
- Proactive Service Management
- Deep Understanding of Your Environment
- Interactive Troubleshooting and Issue Resolution
- 24 x 7 x 365 Around the Clock Coverage
- A SAP Support Partner…Not a Vendor
Spinnaker Support applies a proactive approach to working with each of its customers. Each customer is assigned a dedicated support engineer who you can reach directly, takes the time to get to know your environment, and who will touch base with you on a regular basis, whether you have called us or not. We operate with a “client first” mentality. If something isn’t working for you, we make a change.
A proven cost-savings model.
Below is an example of a 300-user, 5-year total cost of ownership comparison of vendor provided support versus Spinnaker Support. Contact us now for an individual assessment as to whether our SAP support options are right for your organization.
Whether you are planning to replace your high-cost support/maintenance provider with alternative support or are seeking supplemental support for your SAP applications, we have a solution to meet your needs.
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