World-Class Customer Onboarding
More than 400 clients worldwide have found that switching to Spinnaker Support is a smart choice. Our proven process helps Spinnaker Support staff to develop in-depth knowledge of your organization’s technology landscape, system configurations, and business processes. This empowers our skilled engineers to develop functional and technical perspectives that help resolve complex cases quickly. We apply a proven roadmap of predictable actions that help you to understand and succeed in your transition to Spinnaker Support. Our ISO 9001:2008-governed processes apply best practices in critical areas such as archiving to help you make the transition while protecting publishers’ intellectual property rights. Our processes define key delivery dates, roles, and responsibilities. Results: “Spinnaker Support is delivering as promised. Their robust, audited processes enabled timely, smooth onboarding from Oracle maintenance.” – Oclaro, Inc.