Spinnaker Support Maintenance Advantages

When it comes to supporting your SAP, JD Edwards, E-Business Suite, Siebel, and Oracle Database applications, you have a choice beyond your current provider. Contrary to what you may have been told, third party support is a viable option for all Oracle and SAP users and the benefits of this model are vast.

Reasons to Consider Spinnaker Support’s Support/Maintenance Services

Rising Support Costs

  • Say no to the 22% and rising annual maintenance fees from your current provider. Spinnaker Support saves nearly half of your current maintenance fees.
  • Forced upgrades mean forced monetary investments. With Spinnaker Support keep your current release up-to-date by applying the fixes you need and control your costs.
  • Don’t pay for unused products. We offer flexible terms so you can eliminate unused products or licenses and pay for only what you use/need.

Inadequate Customer Service

  • Don’t accept slow response times. Spinnaker Support guarantees immediate response to your issues.
  • We don’t limit contact to technical experts. Get direct access to a dedicated Spinnaker Support software engineer who knows your environment and average 19 years of experience.

Current Platforms Are Stable

  • Most ERP systems are customized to meet your unique needs and requirements, our maintenance services provide support for those customizations.
  • If your current releases are meeting your business needs, Spinnaker Support helps you extend release life spans driving a higher ROI from your existing software investments.

Spinnaker Support helps clients mitigate risk from vendor lock-in and maximize the return on their software investments while introducing a higher level of service.

If you are ready to consider third party support, learn more about:

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Downloads

JDE Support Overview


Siebel Support Overview


Consulting Overview


“At first, the idea of receiving guaranteed 30-minute response times and 50% cost savings on the maintenance and support of our OneWorld applications sounded too good to be true, Spinnaker Support changed the way we thought of support services by showing us their proven support model. Now we can redeploy the cost saving onto other pressing projects and we have a named, primary support engineer who understands the ins-and-outs of our IT environment." - Hervé Vigneron, IT Manager at Filix Products