Mar 16, 2017

Third-Party Maintenance & Support in the Middle East: Back to the Future

March 16, 2017 | Lee Mashburn | Vice President, Marketing Spinnaker Support recently exhibited in Dubai as a Platinum sponsor at Gartner’s Symposium/Itxpo, which targets CIOs. Almost 600 delegates attended the event, representing organizations of all sizes and industries. Many [...]

Feb 22, 2017

Technology Advisory Services as a Key Component of Annual Maintenance Fees at No Extra Charge

As a user of SAP and/or Oracle enterprise applications, you now only have one method of receiving technical advisory services.  That is to talk to your SAP and/or Oracle sales team.  They will always give great advice, as long as [...]

Feb 1, 2017

Join Spinnaker Support at the Dubai Gartner Symposium

February 1, 2017 Spinnaker Support is pleased to announce that we are a platinum exhibitor at the Gartner Symposium/ITxpo in Dubai, running February 28 to March 2, 2017. If you or your colleagues are attending the symposium, don’t forget to stop [...]

Jan 17, 2017

Momentum Continues to Build for Spinnaker Support’s Unique Blend of Siebel CRM Services

January 17, 2017 | Bob Harland | Vice President, Global Oracle Services Introduction Last May, Spinnaker Support posted a blog featuring an interview with our very own Anthony Cefola, who leads the Siebel CRM Services practice. Anthony outlined why organizations [...]

Jan 10, 2017

SAP Cloud is Fueling SAP Third-Party Support Revenue Growth

January 10, 2017 | Lee Mashburn | Vice President, Marketing In the early days of SAP third-party software support, most adopters were either financially distressed (and couldn’t afford to upgrade to new releases or pay high vendor support fees) or [...]

Jan 5, 2017

Why utilize so many database support vendors, when all you need is one?

Spinnaker Support recognized for power of one-stop Oracle Database managed services and Oracle Database support January 5, 2017 | Iain Saunderson | Director, Oracle Support Services When there’s an issue with your Oracle database, how does it affect the day-to-day [...]

Oct 14, 2016

Spinnaker Support: A Long Term Solution for Third-Party Support

October 14, 2016 | Michelle Wilkinson | Director, Marketing Gartner has built a powerful brand as the independent research voice in the IT space. So it comes as no surprise that the pros at Gartner have recognized third-party software support [...]

Oct 11, 2016

Why Spinnaker Support is one of the most unique and respected JD Edwards application services companies in history

What Employees Are Saying October 11, 2016 | Mark Kreutz | Vice President of JD Edwards Global Services  Our newest JD Edwards services advertisement makes a bold proclamation. There is no doubt that, since inception in 2008, our JD Edwards [...]

Sep 21, 2016

Recognizing the Contribution of Administrative Professionals

      September 21, 2016 | Bonnie Schutz, PACE | Executive Assistant to the CEO It is my pleasure, along with the support of my fantastic company, Spinnaker Support - a proud recipient of Denver’s 2016 Top Workplaces award, [...]

Aug 25, 2016

A CFO’s Guide to Taking a SAP Maintenance Vacation

Managing risk and containing costs are two CFO responsibilities that intersect when it comes to SAP maintenance contracts. SAP charges customers up to 22% of the original licensing fee each year for support and maintenance, and in some cases, annual [...]

Aug 10, 2016

Maintenance Vacation: Funding SAP Cloud Migration Strategy

August 9, 2016 | Kurt Moydell | Vice President, Americas In a new webinar, featuring Forrester Research’s Duncan Jones and yours truly, we discuss how organizations can find and fund the right cloud migration strategy for their enterprise applications. Cloud [...]

Aug 3, 2016

7 Reasons to Consider Third-Party SAP Software Support

August 3, 2016 | Michelle Wilkinson | Director of Marketing SAP charges between 18-22 percent of the costs of its software licenses for annual support, compelling many companies to consider the benefits they actually receive from SAP. For some companies, [...]

Aug 1, 2016

JD Edwards INFOCUS 2016 | Things to do in Denver

August 1, 2016 | Jessi Eagan | Digital Marketing Communications Specialist  Spinnaker Support is proud to announce that we are a sponsor at the 2016 JD Edwards INFOCUS conference running August 8-10 at the Sheraton in downtown Denver. INFOCUS is [...]

Jul 27, 2016

Spinnaker Support Cures the Blue Stack Blues for JD Edwards EnterpriseOne Shops

July 27, 2016 | Chris Polston | Manager of Technical Support Services Increasingly more JD Edwards shops are contacting us regarding support for their IBM Blue Stack. The IBM Blue Stack for EnterpriseOne Technology Foundation includes DB2 for Linux, Unix, [...]

Jul 7, 2016

All Work and No Play

July 7, 2016 | Paul Ijs | Senior Support Analyst This is certainly true when onboarding a customer with a complex and modified version of SAP or Oracle applications, or when the customer business requires an immediate resolution/workaround, but play [...]

Jun 8, 2016

Reducing Oracle Support Spend – An Interview with Nigel Pullan

Recently, Kay Williams at Madora Consulting interviewed me for their podcast series. Madora helps Oracle users understand the complexities of Oracle licensing and improve their licensing position. While Spinnaker Support doesn’t have a formal relationship with Madora, we do share [...]

May 27, 2016

From a JDE Support Original: What Winning the Stevie© Award Means to Me

May 27, 2016 | Adriana O’Brien | JD Edwards Senior Application Support Analyst  I am proud to say that I have been here since the beginning of Spinnaker Support. Being part of the first wave to start the JD Edwards [...]

May 9, 2016

Q&A: Anthony Cefola of Spinnaker Support Oracle Siebel CRM

May 9, 2016 | Spinnaker Support Marketing  Anthony Cefola heads up global operations for Spinnaker Support’s Siebel CRM practice, which was formally launched in May 2013. His team is focused on service delivery and ensuring that customers remain highly satisfied, [...]

May 3, 2016

Spinnaker Support Ups Investment in Israel

May 3, 2016 | Uzi Dvir | Israel Country Manager The country of Israel continues to be a focus of continued investment for Spinnaker Support. As country manager, I am chartered to deliver world-class third-party support and managed services for [...]

Apr 27, 2016

Our Support Enables Their Support

28 April 2016 | Sara King | Sr. Marketing Coordinator Spinnaker Support provides services to organisations spanning all industries – from manufacturing, to construction, to paper & pulp, to public sector and charities. Every once in a while we run [...]