Spinnaker Support Announces New SAP Third-Party Maintenance Customer
D+M Group Moves SAP Maintenance to Spinnaker Support
DENVER, September 20, 2012 – Spinnaker Support, the global market leader for JD Edwards and SAP third-party maintenance, co-sourcing, and consulting services, is pleased to announce D+M Group as the newest member of its growing SAP third-party maintenance customer family.
D+M is a global company dedicated to enhancing life through inspired sound solutions delivered anytime, anywhere. With a strong belief that “Performance is everything”, D+M is focused on innovation to meet the needs of customers in an increasingly digital world. Serving the consumer, professional and automotive markets, D+M Group brands include Allen & Heath, Boston Acoustics®, Calrec Audio, Denon®, Denon DJ, Denon Professional, Marantz®, Marantz Professional, McIntosh® Laboratory and Premium Sound Solutions. D+M Group has approximately 2,000 employees worldwide, with products and services marketed in more than 45 countries. The company’s decision to consider third-party maintenance alternatives was driven by the high price of supporting its ERP systems at their overseas operation.
“The cost of maintaining our SAP system in Japan was excessive. We looked at all of our alternatives, including other third-party ERP maintenance providers, and Spinnaker Support was the only organization prepared to handle our requirements in Asia,” commented Scott Strickland, Chief Information Officer of D+M. “The ability to redeploy some of the ERP budget to other projects without putting the health of my systems at risk is a huge win for our organization. I am confident that we will receive top-notch service and speedy response times from our new partner.”
Spinnaker Support has been gaining a substantial amount of traction within the third-party maintenance market in 2012. With the launch of their SAP maintenance service earlier this year and success of their charter program, the company is making great strides in helping customers save up to 70% of their ERP maintenance and support budget. Couple these achievements with their co-sourcing and consulting services, and Spinnaker Support is positioned as the leading “one-stop shop” for organizations running SAP and JD Edwards systems.
“D+M wanted more value from their ERP support spend, and found that Spinnaker Support was a trusted resource that could meet their needs,” stated Matt Stava, Managing Principal of Spinnaker Support. “We look forward to providing them with exceptional quality of service, peace of mind, and lower costs to their bottom line.”
About Spinnaker Support:
Spinnaker Support, the global market leader for JD Edwards and SAP third-party maintenance, co-sourcing, and consulting services, helps companies maximize their ERP software investments. Whether companies are planning to replace their high-cost maintenance provider or are seeking supplemental maintenance support for their ERP applications, Spinnaker Support has a solution to fit their needs. More than 160 clients worldwide have chosen Spinnaker Support as their provider of choice. Spinnaker Support services are available across the globe via offices located in Denver, Singapore and London. To learn more about Spinnaker Support, visit www.spinnakersupport.com, call +1-877-476-0576 or follow us on Twitter at @spinnakersupprt.