Continuously Improve Your Oracle E-Business Suite (EBS) Performance

Keep your EBS and related technologies running smoothly, securely, and in compliance with Spinnaker Support managed services.

Spinnaker Support’s managed services encompass virtually every EBS enterprise application and the entire surrounding technology environment. Our team augments or assumes complete responsibility for a range of EBS IT operational functions and day-to-day technology management, including system monitoring, performance tuning, development support, and managed cloud services. 

Spinnaker Support offers a wide range of technical and application managed services to support the needs of organizations of all sizes and in all industries. Get the help when you need it, how you need it, without getting locked into expensive, ever-expanding projects. 

What We Service:

  • Advanced Procurement

  • CRM

  • Financial Management

  • Human Capital Management

  • Project Portfolio Management

  • Service Management

  • Supply Chain Management

  • Value Chain Execution

  • Value Chain Planning

  • Alerts

  • Application Services (iAS)

  • Application Framework (OAF)

  • Applications Object Library (AOL)

  • BI Publisher / Reports

  • Forms

  • Java

  • Oracle RDBMS

  • PL/SQL

  • Workflow

Managed Services for Oracle E-Business Suite 

Why Is Managed Services Right for You? 

  • Your resources can’t cover the 24/7 operational tasks 
  • You need access to functional or technical skills you don’t have on staff 
  • Your existing teams are unable to engage in strategic initiatives 
  • You need global assistance 

We Cover What You Need Done 

Managed services allows you to offload specific IT operations to a service provider. We define our services based on ITIL’s framework and set of best practices for ITSM. That means that the extent and types of technical assistance we specialize in are covered under Level 2 and Level 3, not Level 1 (basic help desk).  

Unlike most managed services providers, Spinnaker Support provides third-party E-Business Suite support. This means that we have the ability to escalate your most complex EBS issues in-house, to be resolved by our Level 4 Oracle support engineers. 

Our managed services cover the following EBS products and technologies on any platform (in-house, Cloud or hybrid, OCI, GCI, AWS, and Azure): 

    • EBS Technology Stack

    • WebLogic Forms & Reports

    • Workflow

    • Identity Management

    • Data Integration

    • OBIA

    • Operating System

    • And More!

Spinnaker Support assumes an ongoing responsibility for E-Business Suite within your operations. These include: 

    • Monitoring

    • Alerting

    • Health Checks

    • Security Audits