Spinnaker Support Software Maintenance and Managed Services for Oracle E-Business Suite
Early adopters are already realizing world-class support at reduced cost
DENVER, October 15, 2014 – Spinnaker Support, a leading global provider of software maintenance and managed services for SAP AG’s (NYSE: SAP) and Oracle Corporation’s (NYSE: ORCL) enterprise solutions, is pleased to announce the launch of its new Oracle E-Business Suite (EBS) practice. Addressing a surging market opportunity, the practice delivers third-party software maintenance (bug fix, tax and regulatory, and general inquiry support), a range of application and technical management services, and technology advisory capabilities that are specifically designed for users of Oracle EBS.
“Through our early adopter program, we already serve numerous customers who run Oracle EBS, including Oclaro, a leader in core optical, enterprise, and data markets,” stated Matt Stava, CEO of Spinnaker Support. “These new clients see our EBS support as unique in that we provide them with a premier alternative for software maintenance, with added capabilities to manage, maintain, and improve their business-critical applications. The addition of EBS services to our portfolio reinforces our strategy to deliver high-ROI offerings that plug market gaps as demand dictates.”
“Spinnaker Support knows EBS and is delivering as promised,” said Senior Manager of Enterprise Applications for Oclaro, Inc. “Their robust, audited processes enabled timely, smooth onboarding from Oracle maintenance. Oclaro is realizing significantly faster speeds of response, problem diagnosis, and issue resolution for less cost. Beginning in 2015, Spinnaker Support will additionally assume software support for our SAP enterprise applications.”
Spinnaker Support’s EBS practice features a dedicated team of application experts to support versions 11.5 and up. This growing global team of engineers supports major EBS modules including enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM), human resource management (HRM), logistics, order management, transportation management, and warehouse management. Earlier this year, Spinnaker Support announced Oracle Database support, which is often combined with Oracle EBS support to compound cost savings.
Continues Mr. Stava, “Spinnaker Support EBS services allow client enterprise applications to run smoothly and ensure that users are well supported for the long-term. Clients leverage our deep technology and functional expertise to retain interoperable, secure, and agile applications.”
About Spinnaker Support
Spinnaker Support, a global market leader for SAP, JD Edwards, E-Business Suite, Siebel, and Oracle Database software maintenance, managed services, and consulting services, helps companies maximize their ERP and CRM software investments. More than 270 current clients worldwide have chosen Spinnaker Support as their provider of choice. Headquartered in Denver, Colorado, Spinnaker Support services are available across five regional operation centers on four continents.