This presentation by Gartner’s Pat Phelan discusses how to evaluate whether the money spent on your ERP vendor’s maintenance agreement supports the enterprise’s business goals, when cancelling the ERP vendor’s maintenance agreement is a good business decision, available alternative support options, etc.
Dun & Bradstreet in association with Spinnaker Support has prepared this exclusive report. This report brings out the importance of business cost optimisation and explores the possibility of cost optimisation, specifically in terms of support services for ERP systems.
Building the Case for Third-Party SAP & Oracle Support – A Guide for Procurement & Sourcing Professionals
We have developed this guide for procurement and sourcing professionals to help navigate concerns from other stakeholders in the organization to ensure the best decision for your organization regarding Oracle or SAP software support is made. Click the title for the paper or here for the infographic.
Analyzing the operational, legal, and financial implications of the third-party option to help you determine if it is right for you. Click the title for the paper or here for the infographic.
This report by Aberdeen Group provides strong validation of the third-party maintenance (3PM) market and illustrates the reasons why companies are moving from vendor maintenance to 3PM.