Should Midmarket Leaders Switch to Third Party Support? 

This presentation by Gartner’s Pat Phelan discusses how to evaluate whether the money spent on your ERP vendor’s maintenance agreement supports the enterprise’s business goals, when cancelling the ERP vendor’s maintenance agreement is a good business decision, available alternative support options, etc.

Dun & Bradstreet: Smart Strategies for Business Cost Optimisation – An Indian Perspective

Dun & Bradstreet in association with Spinnaker Support has prepared this exclusive report. This report brings out the importance of business cost optimisation and explores the possibility of cost optimisation, specifically in terms of support services for ERP systems.

Building the Case for Third-Party SAP & Oracle Support – A Guide for Procurement & Sourcing Professionals

We have developed this guide for procurement and sourcing professionals to help navigate concerns from other stakeholders in the organization to ensure the best decision for your organization regarding Oracle or SAP software support is made. Click the title for the paper or here for the infographic.

Is Third-Party Support Right for Your Organization?

Analyzing the operational, legal, and financial implications of the third-party option to help you determine if it is right for you. Click the title for the paper or here for the infographic.

Extending ERP’s Lifecycle with Third-party Maintenance

This report by Aberdeen Group provides strong validation of the third-party  maintenance (3PM) market and illustrates the reasons why companies are  moving from vendor maintenance to 3PM.