Organizations that utilize software vendors for software support feel they might be exposed from a security perspective should they transition to Spinnaker Support. This paper addresses how we handle security to ensure our customers are covered.
According to Gartner, third-party support has evolved into a mainstream alternative to Oracle and SAP’s technical maintenance and support services. This market is growing by about 40% in 2016. Gartner’s new, comprehensive research note includes Spinnaker Support as one of only two global third-party support vendors. We invite you to download a copy to learn more about what third-party support vendors can offer your organization.
The migration to cloud computing for enterprise applications is a complicated undertaking. Big vendors are pushing customers to move to the cloud without clear roadmaps. Read more about the market assessment and a smarter path to the cloud.
Dun & Bradstreet in association with Spinnaker Support has prepared this exclusive report. This report brings out the importance of business cost optimisation and explores the possibility of cost optimisation, specifically in terms of support services for ERP systems.
Building the Case for Third-Party SAP & Oracle Support – A Guide for Procurement & Sourcing Professionals
We have developed this guide for procurement and sourcing professionals to help navigate concerns from other stakeholders in the organization to ensure the best decision for your organization regarding Oracle or SAP software support is made. Click the title for the paper or here for the infographic.
Analyzing the operational, legal, and financial implications of the third-party option to help you determine if it is right for you. Click the title for the paper or here for the infographic.
This report by Aberdeen Group provides strong validation of the third-party maintenance (3PM) market and illustrates the reasons why companies are moving from vendor maintenance to 3PM.