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JDE Support Overview

SAP Support Overview

Siebel Support Overview

 

Spinnaker Support Maintenance Advantages

When it comes to supporting your JD Edwards, SAP and Siebel applications, you have a choice beyond your current provider. Contrary to what you may have been told, third party support is a viable option for all JD Edwards, SAP and Siebel users and the benefits of this model are vast.

Reasons to Consider Spinnaker Support’s Support/Maintenance Services

Rising Support Costs

  • Say no to the 22% and rising annual maintenance fees from your current provider. Spinnaker Support saves nearly half of your current maintenance fees.
  • Forced upgrades mean forced monetary investments. With Spinnaker Support keep your current release up-to-date by applying the fixes you need and control your costs.
  • Don’t pay for unused products. We offer flexible terms so you can eliminate unused products or licenses and pay for only what you use/need.

Inadequate Customer Service

  • Don’t accept slow response times. Spinnaker Support guarantees immediate response to your issues.
  • We don’t limit contact to technical experts. Get direct access to a dedicated Spinnaker Support software engineer who knows your environment and average 19 years of experience.

Current Platforms Are Stable

  • Most ERP systems are customized to meet your unique needs and requirements, our maintenance services provide support for those customizations.
  • If your current releases are meeting your business needs, Spinnaker Support helps you extend release life spans driving a higher ROI from your existing software investments.

Spinnaker Support helps clients mitigate risk from vendor lock-in and maximize the return on their software investments while introducing a higher level of service.

If you are ready to consider third party support, consider Spinnaker Support.