When it comes to supporting your JD Edwards applications, you have a choice beyond your current provider. Contrary to what you may have been told, third party support is a viable option for all JD Edwards users and the benefits of this model are vast.
Reasons to Consider Spinnaker Support’s Support/Maintenance Services
Rising Support Costs
- Say no to the 22% and rising annual maintenance fees from your current provider. Spinnaker Support saves nearly half of your current maintenance fees.
- Forced upgrades mean forced monetary investments. With Spinnaker Support keep your current release up-to-date by applying the fixes you need and control your costs.
- Don’t pay for unused products. We offer flexible terms so you can eliminate unused products or licenses and pay for only what you use/need.
Inadequate Customer Service
- Don’t accept slow response times. Spinnaker Support guarantees immediate response to your issues.
- We don’t limit contact to technical experts. Get direct access to senior JD Edwards support engineers who average 15 years of experience with Spinnaker Support’s model.
Current Platforms Are Stable
- Most JD Edwards systems are customized to meet your unique needs and requirements, our maintenance services provide support for those customizations.
- If your current releases are meeting your business needs, Spinnaker Support helps you extend release life spans driving a higher ROI from your existing software investments.
Spinnaker Support helps clients mitigate risk from vendor lock-in and maximize the return on their software investments while introducing a higher level of service.
If you are ready to consider third party support, consider Spinnaker Support.