JD Edwards Support Services
Spinnaker Support is global provider of a comprehensive suite of JD Edwards Support Services. We deliver unmatched software Maintenance Services, Co-SourcingSM Services, and Consulting Services to the global JD Edwards user community.
Our value-added services encompass all software versions and support disciplines – from helpdesk, support team staffing and managed services.
Spinnaker Support is the world’s leading provider of third-party maintenance services for JD Edwards software and the only provider with team members solely dedicated to the JD Edwards product family. Spinnaker Support’s cost effective maintenance services offers you 24 x 7 x 365 access to our highly experienced team of software engineers to fix JD Edwards software errors, even those affected by customized code, and deliver regulatory updates when needed!
Spinnaker Supports Co-SourcingSM Services enhance the JD Edwards services. Performed by our highly experienced Co-SourcingSM staff from inside an organization in concert with a client's existing staff filling gaps in the internal staff’s capabilities.
Spinnaker Support’s co-sourced managed services provide a defined set of services
to clients either proactively or as needed based on customer requirements.
- CNC Services
- Internal Support Services
- Enhanced Maintenance Support Services
Spinnaker Support’s ad hoc services provide Maintenance and Co-SourcingSM clients
with access to our full complement of JD Edwards resources on a high availability
basis, “As Needed”. The retainer based ad hoc services are delivered remotely
and within the context of a well defined service level agreement.