Spinnaker Support Services for SAP®
Spinnaker Support is the market leader in third-party SAP Support, Maintenance, and Co-SourcingSM
solutions. We help you maximize the life of your SAP software investment by providing an alternative to direct vendor support. You can remain on your current release without any required upgrades until you decide the time is right. Learn more about deciding when to upgrade.
Spinnaker Support provides cost-effective, personalized support and maintenance for SAP ECC, MySAP™ ERP and R/3® users. Whether you are planning to replace your high-cost maintenance provider or are seeking supplemental maintenance support for your SAP applications, we have a solution to meet your needs.
Enhance your staff’s SAP capabilities with specialized expertise and services from our highly experienced SAP professionals. In contrast to the traditional concept of “outsourcing,” co-sourcing means that internal and external resources work together. Our SAP resources fill the gaps in your internal staff’s capabilities while becoming an extension of your internal team, keeping the delivery transparent to your users.
Spinnaker Support managed SAP services deliver a defined set of services either proactively or as needed, based on your requirements:
- Basis Administration Services
- Internal Support Services
As a user of Spinnaker Support’s co-sourcing services for SAP, you can also choose to include ad hoc services. You’ll have access to our full complement of experienced SAP resources on a high availability, as-needed basis. SAP ad hoc services are delivered remotely, within the context of a well-defined service level agreement.
Spinnaker Support offers third party maintenance and support services for the following versions/releases of SAP software
SAP R/3® Software
2.0, 2.1, 3.0, 3.1I, 4.0B, 4.5B, 4.6C, 4.6D and 4.7; All Cumulative Updates
SAP R/3 Enterprise Software
1.1 and 2; All Cumulative Updates
ECC5 and ECC6; All Cumulative Updates, including Enhancements Packs
We don’t limit contact to technical experts. Get direct access to a dedicated Spinnaker Support software engineer who knows your environment and averages 15 years of experience.
Contact Spinnaker Support to learn about the available SAP support and maintenance options.