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View Careers SectionWith the IRS’s ability to introduce and implement changes any time throughout the year, it is tedious and time consuming to keep up with all the demanding tax and regulatory tasks. Spinnaker Support alleviates these difficulties by researching, monitoring and gathering these specific requirements on behalf of our clients. We work directly with our clients to schedule and implement all required changes.
We built our reputation on our ability to personalize the tax and regulatory process for each client to deliver timely, accurate updates. It’s this attention to detail that has built an unprecedented atmosphere of trust and respect amongst our clients. In many instances, the entire year-end tax and regulatory process averages less than one week to complete.
The Spinnaker Support tax and regulatory solution provides:
- A standardized, repeatable process to deliver tax and regulatory changes.
- Personalized net change documentation and test scripts for each client.
- Implementation code changes specific to each client’s software version.
- Quality assurance testing for all changes.
- Comprehensive follow-up and support for all changes.
- Routine communication throughout the year to prepare clients for what to expect toward the annual tax and regulatory cycle.
- Monitoring of Vertex updates and quick software fixes related to these updates.
- Additional tax and regulatory updates that may occur throughout the year; such as SUI, 941 and other state reporting changes.
Comprehensive Process Alleviates Year-end Challenges
Spinnaker Support has a year-end team of experienced developers and support engineers dedicated to the effective handling of all legislative requirements imposed by the government. This process begins midway through the year when the Spinnaker Support team begins researching IRS and other government links to locate and record all newly imposed regulatory changes for the current calendar year. The research process is focused on delivering exactly what our clients require.


