JDE Support White Papers


Spinnaker Support’s Thought Leadership perspective is based on years of experience helping leading companies improve their supply chain performance.

Is Third-Party Support Right for Your Organization?

Analyzing the operational, legal, and financial implications of the third-party option.

Decide Now: Defining the Future Path for Your SAP Software

During 2013, full support for specific SAP product releases ends. This leaves businesses running older versions of SAP facing an immediate decision; stay on the current release, upgrade, or migrate to a non-SAP software solution.

Deciding Now: Defining the Future Path for your JD Edwards Software

JD Edwards customers need fact-based information to plan and act on Oracle ending support for their applications. There are a few different options and looking into them now will give customers the opportunity to make the best decision for their company's future.

Extending ERP’s Lifecycle with Third-party Maintenance

This report by Aberdeen Group provides strong validation of the third-party  maintenance (3PM) market and illustrates the reasons why companies are  moving from vendor maintenance to 3PM.

Making Sense of IT Outsourcing

Outsourcing has evolved into a critical component of a robust, competitive IT strategy. A strategic partnership with a firm such as Spinnaker Support is essential in order to capture the highly specialized ERP and business expertise. Co-Sourcing Services are infused with the best practice delivery methods required to ensure the ongoing support for a company’s critical business systems.