JDE Support White Papers


Spinnaker Support’s Thought Leadership perspective is based on years of experience helping leading companies improve their supply chain performance.

Decide Now: Defining the Future Path for Your SAP Software

During 2013, full support for specific SAP product releases ends. This leaves businesses running older versions of SAP facing an immediate decision; stay on the current release, upgrade, or migrate to a non-SAP software solution.

Deciding Now: Defining the Future Path for your JD Edwards Software

JD Edwards customers need fact-based information to plan and act on Oracle ending support for their applications. There are a few different options and looking into them now will give customers the opportunity to make the best decision for their company's future.

Extending ERP’s Lifecycle with Third-party Maintenance

This report by Aberdeen Group provides strong validation of the third-party  maintenance (3PM) market and illustrates the reasons why companies are  moving from vendor maintenance to 3PM.

Making Sense of IT Outsourcing

Outsourcing has evolved into a critical component of a robust, competitive IT strategy. A strategic partnership with a firm such as Spinnaker Support is essential in order to capture the highly specialized ERP and business expertise. Co-Sourcing Services are infused with the best practice delivery methods required to ensure the ongoing support for a company’s critical business systems.

Rethinking Your ERP Support Strategy

In difficult economic times, a top priority for companies is keeping costs low, but companies can't avoid spending all together. IT is still tasked with supporting the needs of the business, so companies must decide how to best prioritize the spending of IT dollars.

Third Party Support: What is it and is it Right for You?

Learn the origins of third party support, the benefits of moving to a third party support model and how to select a third party support provider that's right for you.

The Truth About Software/Hardware Upgrades and Third Party Support

Don't let migration or upgrade concerns stall your third party support decision. In most instances you can execute your migration and realize the benefits of third-party support.