JDE Support White Papers


Spinnaker Support’s Thought Leadership perspective is based on years of experience helping leading companies improve their supply chain performance.

NEW! What to Consider Before Cancelling Your ERP Vendor’s Maintenance Agreement and Switching to Third-Party Support

This Gartner research was written by Pat Phelan and published on July 13, 2015 in response for the growing number of inquiries about third-party support that Gartner has seen.

Is Third-Party Support Right for Your Organization?

Analyzing the operational, legal, and financial implications of the third-party option.

Decide Now: Defining the Future Path for Your SAP Software

During 2013, full support for specific SAP product releases ends. This leaves businesses running older versions of SAP facing an immediate decision; stay on the current release, upgrade, or migrate to a non-SAP software solution.

Deciding Now: Defining the Future Path for your JD Edwards Software

JD Edwards customers need fact-based information to plan and act on Oracle ending support for their applications. There are a few different options and looking into them now will give customers the opportunity to make the best decision for their company's future.

Extending ERP’s Lifecycle with Third-party Maintenance

This report by Aberdeen Group provides strong validation of the third-party  maintenance (3PM) market and illustrates the reasons why companies are  moving from vendor maintenance to 3PM.

Making Sense of IT Outsourcing

Outsourcing has evolved into a critical component of a robust, competitive IT strategy. A strategic partnership with a firm such as Spinnaker Support is essential in order to capture the highly specialized ERP and business expertise. Co-Sourcing Services are infused with the best practice delivery methods required to ensure the ongoing support for a company’s critical business systems.