Spinnaker Support Launches CNC Managed Services for JD Edwards Software Users
Service Offering Provides Access to Highly Technical Staff in a Flexible Model
Denver, Colorado – May 5, 2010 – Spinnaker Support, the market leader in third-party support and consulting services for Oracle Corporation’s (NASDAQ:ORCL) JD Edwards software, announced today the addition of a new JD Edwards consulting service – CNC (Configurable Network Computing) Managed Services.
“Spinnaker Support has always provided CNC resources for a variety of client projects, but with the recession forcing the majority of organizations to reduce resources or shift priorities, we found more and more demand for staff augmentation services like CNC work,” Kurt Moydell, Vice President of JD Edwards Consulting Services at Spinnaker Support states. Moydell continued, “Access to highly experienced CNC staff is often hard to come by or too costly for businesses to staff internally, our CNC Managed Services provide a low-risk yet highly effective alternative.”
Spinnaker Support’s CNC Managed Services reduce fixed costs, total cost of ownership and unproductive downtime. Clients realize improved system availability, stability and performance. Spinnaker Support offers its CNC Managed Services via the same operating model which made its third-party support services such a success – direct access to dedicated, highly-technical staff for a cost-effective fee.
JD Edwards users can choose from flexible engagement options which allow them to outsource uncommon CNC tasks, system maintenance, optimization and troubleshooting activities on a scheduled basis or they can purchase blocks of hours to use when they see fit.
Typical outsourced CNC activities include:
- Maintenance & Clean-upPackage Builds and Deployment
- User/Application Security
- Printer and Job Queue Maintenance
- Work Center Message Monitoring
- OCM and Path Codes
- Issue Resolution
- ESU/ASU Deployment
- Environment/Data Refresh
- Work Process Mentoring
- Vacation Coverage
Matt Stava, CEO of Spinnaker Support stated, “Because we have built the most technical JD Edwards team in the marketplace, clients continue to want access to our staff’s expertise. Our CNC Managed Services offering is yet another way we are delivering on the promise to assist JD Edwards users in getting more value from their software investments.”
To learn more about Spinnaker Support’s CNC Managed Services, visit www.spinnakersupport.com.
About Spinnaker Support
The market leader in JD Edwards third-party support and consulting services, Spinnaker Support helps JD Edwards users maximize their ERP software investments. Whether you want to extend the life of your software through our robust consulting services or cost-effectively maintain your current software environment via our personalized, proactive support/maintenance model, we have a solution to fit your needs.
Spinnaker Support services are delivered globally by the most technically savvy staff in the marketplace. Nearly 100 clients from all industries have chosen Spinnaker Support as their provider of choice. Spinnaker Support services are available across the globe via offices located in Denver, Singapore and London. To learn more about Spinnaker Support visit www.spinnakersupport.com or call 877-476-0576.
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