Customer Service Team of the Year Category for Oracle and SAP Application Support and Managed Services
DENVER, CO, May 5, 2016 – Spinnaker Support, the fastest growing provider of third-party support, managed services, and consulting for Oracle and SAP software applications, was named the winner of a Silver Stevie® Award in the Customer Service Team of the Year category in The 14th Annual American Business Awards. More than 3,400 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories.
“Congratulations to our highly deserving SAP and Oracle customer service teams,” said Matt Stava, CEO of Spinnaker Support. “Winning the Stevie Award validates our business model, ISO 9001:2008-certified customer engagement and support delivery processes, world-class software engineers, and our groundbreaking set of high-value service offerings. The award was earned, in large part, based on the high satisfaction and loyalty of our more than 500 worldwide customers – the most crucial measurements of great customer service.”
More than 250 professionals worldwide participated in the judging process to select this year’s Stevie Award winners. “The judges were extremely impressed with the quality of entries we received this year. The competition was intense and every organization that has won should be proud,” said Michael Gallagher, president and founder of the Stevie Awards.
Spinnaker Support received highly positive comments from the judges:
- “Great business, run by solid management, heading in the right direction.”
- “Thank you for providing the evidence and documentation to rank you a 10! Customer service teams should always deliver customer service, however, you have shown how your team affects the bottom line and gave evidence to support your claims of customer satisfaction.”
- “Effectively painted a picture of the impressive feats that Spinnaker Support’s Customer Service Team realized in 2015.”
- “Strong investment and approaches to customer service. Nicely done.”
Details about The American Business Awards and the list of 2016 Stevie winners are available at www.StevieAwards.com/ABA.
About Spinnaker Support
Spinnaker Support is now the fastest growing global provider of third-party support, managed services, and consulting for Oracle and SAP enterprise software and database applications. According to our more than 500 clients, spanning 77 countries, we consistently deliver a higher caliber of service for a fraction of what they’ve previously paid to the ERP vendors. Spinnaker Support is headquartered in Denver, Colorado with regional operations centers located in London, Mumbai, Singapore, and Tel Aviv. We support more than 4,000 instances of Oracle E-Business Suite, JD Edwards, Siebel, Oracle Database, and SAP for enterprises of all sizes and industry segments.
Spinnaker Support provides third-party support, managed services, and consulting for SAP, Oracle E-Business Suite, Oracle Database, Siebel CRM, and JD Edwards software applications.
About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.